Luxury Spa Operations Leader

Four Seasons; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Competitive tax-free salary and gratu

Accommodation with full board meals

Transportation to and from work

Medical and life insurance

Annual leave and end-of-service

Access to fitness and recreational活动

Global career growth opportunities

Job summary

Four Seasons Dubai at Jumeirah Beach seeks an Assistant Spa Manager to lead day-to-day spa operations, coach a high-performing team, and drive revenue through memberships and upscale services. You will collaborate with hotel leadership to deliver exceptional guest experiences and ensure adherence to luxury standards.

The role emphasizes development, profitability, and maintaining brand excellence across spa and wellness offerings, while overseeing payroll, inventory, and vendor relations.

Qualifications

• Experience leading teams in a luxury hotel, resort, or spa environment.
• Proven ability to drive revenue through memberships, upselling, and services.
• Strong understanding of luxury guest service standards.

Responsibilities

• Support the daily management of Spa, Wellness, and Fitness operations, ensuring luxury service and excellence.
• Drive team performance through coaching, training, mentoring, and development initiatives.
• Support revenue growth through memberships, retail performance, upselling programs, and wellness experiences.
• Enhance spa and wellness offerings by identifying industry trends and introducing treatments, services, and retail products.
• Oversee the Spa Membership Program, ensuring sales, retention, engagement, and satisfaction targets.
• Ensure exceptional guest and member experiences by addressing feedback and personalizing service.
• Manage administrative and operational functions, including payroll, inventory control, contracts, and vendor payments.
• Monitor compliance with brand standards, health and safety, and departmental policies.
• Collaborate with hotel leadership to drive departmental objectives and guest satisfaction.

Skills

Leadership

Team motivation

Spa operations

Revenue growth

Budget management

Communication

Job description

Four Seasons Dubai at Jumeirah Beach seeks an Assistant Spa Manager to lead day-to-day spa operations, coach a high-performing team, and drive revenue through memberships and upscale services. You will collaborate with hotel leadership to deliver exceptional guest experiences and ensure adherence to luxury standards.

The role emphasizes development, profitability, and maintaining brand excellence across spa and wellness offerings, while overseeing payroll, inventory, and vendor relations.