Luxury Shuttle Fleet Maintenance Manager

Wynn Al Marjan Island

Dubai

On-site

AED 540,000 - 660,000

Full time

7 days ago

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Benefits offered by this job

Salary paid in Dirhams (AED)

Healthcare package

Life insurance

Incentive programs

Other employee benefits

Job summary

Wynn Al Marjan Island seeks a Maintenance Manager - Transportation Shuttle to lead the premium fleet maintenance for luxury vehicles, ensuring OEM standards and high-quality guest experiences. You will implement preventive and predictive maintenance, manage budgets, and coordinate with OEM centers and suppliers.

The role requires 7+ years in luxury fleet maintenance, strong leadership and negotiation skills, and deep knowledge of UAE regulations.

Qualifications

Bachelor’s degree in automotive engineering, mechanical engineering, or related field (preferred).
7+ years of experience managing premium or luxury fleet maintenance, preferably in hospitality, limousine services, or VIP transport.
Proven experience working with European luxury brands and advanced diagnostic systems.
Strong understanding of UAE automotive licensing and insurance regulations and RTA/RAKTA requirements.
Experience in managing third‑party service contracts and vendor performance.
Expert knowledge of luxury vehicles, operating systems and OEM maintenance practices.
Strong leadership, communication, and negotiation skills.
High attention to detail with a strong commitment to quality and safety.

Responsibilities

Develop and implement a comprehensive preventive, predictive, and planned maintenance program tailored to luxury vehicles.
Maintain optimal fleet availability through structured maintenance scheduling and by minimizing VOR rates and fleet downtime.
Establish KPIs to measure maintenance performance, reliability, and cost efficiency.
Lead daily operations of internal and external workshops, ensuring adherence to OEM standards.
Supervise technicians, inspectors, and workshop coordinators, ensuring flawless service delivery.
Validate all technical diagnoses for high-value vehicles.
Serve as the primary liaison with OEM service centers, parts suppliers, and specialized repair facilities.
Negotiate service level agreements (SLAs), parts pricing, warranties, and recall processes.
Ensure all work performed externally meets Wynn-quality standards.
Conduct regular audits, inspections, and post-maintenance quality checks.
Ensure compliance with UAE regulatory requirements, roadworthiness standards, and safety protocols.
Maintain meticulous documentation of all maintenance activities and records.
Develop and manage the annual maintenance budget for the fleet.
Optimize maintenance expenditures while preserving luxury-standard operational quality.
Track and report cost variances, parts inventory, and resource utilization.
Implement digital fleet health monitoring systems and telematics integration.
Analyze vehicle performance data, identify patterns, breakdown risks, or maintenance gaps.
Recommend fleet improvements, upgrades, or replacements based on lifecycle analysis.
Monitor and manage driver-related performance and scorecards.
Coach and supervise maintenance technicians and workshop staff.
Fleet operational useability awareness and technical training.
Drive a culture of quality, precision, and guest-centric fleet readiness.
Oversee training in diagnostics, OEM procedures, and new technology.
Exception handling and vehicle recovery practices / procedures.