Luxury Retail Client Advisor

HERMES MAROQUINERIE-SELLERIE (HMS); Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

HERMES MAROQUINERIE-SELLERIE (HMS) in Dubai is seeking a Luxury Sales Associate dedicated to delivering exceptional service. You will warmly welcome clients, engage with sincerity, and build rapport to understand their needs while presenting product stories behind each item.

You will manage customer relationships, maintain premium visual merchandising, ensure stock accuracy, and support store operations with a proactive, client‑centric approach.

Qualifications

• Experience in luxury retail sales is required.
• Ability to engage customers with empathy and sincerity.
• Professional presentation and service standards.
• Positive attitude and teamwork in a fast-paced environment.

Responsibilities

• Welcome clients warmly, build rapport, and identify needs.
• Present product features and benefits with stories behind items.
• Call on current and potential clients to maintain relationships.
• Ensure store is well merchandised, stocked, and organized.
• Support exchanges, returns, and repairs; share client feedback.

Skills

Luxury sales

Empathy

Professionalism

Team attitude

Product knowledge

Punctual & flexible

Job description

HERMES MAROQUINERIE-SELLERIE (HMS) in Dubai is seeking a Luxury Sales Associate dedicated to delivering exceptional service. You will warmly welcome clients, engage with sincerity, and build rapport to understand their needs while presenting product stories behind each item.

You will manage customer relationships, maintain premium visual merchandising, ensure stock accuracy, and support store operations with a proactive, client‑centric approach.