Luxury Restaurant Supervisor – Guest Service Excellence

The Ritz-Carlton Hotel Company, L.L.C.; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Dubai DIFC is seeking a Non-Management team member to ensure staff work as a cohesive unit, deliver exemplary service, and meet guest needs.

You will supervise grooming, attire, and conduct, and perform opening and closing duties, inventory checks, and safety compliance. This role emphasizes staff development, training, scheduling, and supporting management in hiring and coaching.

Qualifications

• High school diploma or GED equivalent.
• Minimum 2 years of related work experience.
• Minimum 1 year of supervisory experience.

Responsibilities

• Ensure staff work together as a team to deliver optimum service.
• Inspect grooming and attire of staff and rectify deficiencies.
• Complete opening and closing duties, inventory, and stock requisition.
• Assist management in hiring, training, scheduling, evaluating, and coaching employees; act as role model.

Skills

Team leadership

Guest service

Clear communication

Education

High school diploma or equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Dubai DIFC is seeking a Non-Management team member to ensure staff work as a cohesive unit, deliver exemplary service, and meet guest needs.

You will supervise grooming, attire, and conduct, and perform opening and closing duties, inventory checks, and safety compliance. This role emphasizes staff development, training, scheduling, and supporting management in hiring and coaching.