Arabic Restaurant F&B Supervisor - Guest Experience

The Ritz-Carlton Hotel Company, L.L.C.; Dubai; On-site; AED 89,000 - 123,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Dubai is seeking a Non-Management, Full Time team member for Food & Beverage and Culinary services.

The role focuses on ensuring seamless teamwork, guest satisfaction, grooming standards, and safety compliance across dining operations. You will assist management with hiring, training, scheduling, evaluating and coaching staff; maintain inventory, and support maintenance requests while upholding The Ritz-Carlton Gold Standards and company policies.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Inspect grooming and attire of staff, and rectify any deficiencies.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Inspect storage areas for organization, use of FIFO, and cleanliness.
• Complete scheduled inventories and stock and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Complete work orders for maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Dubai is seeking a Non-Management, Full Time team member for Food & Beverage and Culinary services.

The role focuses on ensuring seamless teamwork, guest satisfaction, grooming standards, and safety compliance across dining operations. You will assist management with hiring, training, scheduling, evaluating and coaching staff; maintain inventory, and support maintenance requests while upholding The Ritz-Carlton Gold Standards and company policies.