Luxury Resort Hostess — Guest Experience & Seating

Accor; Dubai; On-site; AED 36,000 - 72,000; Full time

Job summary

Sofitel Dubai The Palm, a luxury beachfront resort, is seeking a Restaurant Host/Hostess to welcome guests and manage seating in a fast-paced spa city setting. Responsibilities include greeting guests, presenting menus, organizing reservations, and ensuring smooth dining room operations.

The ideal candidate will have a hospitality or tourism qualification and at least 2 years of experience in hotel operations, with strong customer service and communication skills to uphold the resort’s high

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.

Responsibilities

• Maintain knowledge of dining room layout, reservations, and room capacity.
• Answer telephone with correct salutations and etiquette.
• Record and confirm restaurant reservations/cancellations; communicate changes to management.
• Greet guests at restaurant entrance and seat them per floor plan.
• Ensure hostess stand and menus are clean and stocked; prep reservations book.
• Pre-assign tables and manage guest requests; handle waiting lines during peak times.

Education

Ideally with a relevant degree or diploma in Hospitality or Tourism management

Job description

Sofitel Dubai The Palm, a luxury beachfront resort, is seeking a Restaurant Host/Hostess to welcome guests and manage seating in a fast-paced spa city setting. Responsibilities include greeting guests, presenting menus, organizing reservations, and ensuring smooth dining room operations.

The ideal candidate will have a hospitality or tourism qualification and at least 2 years of experience in hotel operations, with strong customer service and communication skills to uphold the resort’s high