Luxury Reservations Supervisor – Opera Cloud, Dubai

AE Jobs; Dubai; On-site; AED 120,000 - 160,000; Full time

Benefits offered by this job

Career growth in high-end hotel management

Exposure to premium guest service operations

Professional and dynamic work culture

Job summary

AE Jobs is seeking a Reservations Supervisor for Mileo The Palm in Dubai for the year 2026. This role includes overseeing daily reservations, ensuring accurate bookings, and leading a dedicated team.

The ideal candidate should have extensive experience in 4- or 5-star hotel reservations, preferably with knowledge of Opera Cloud. Join us for a dynamic career in luxury hospitality on the iconic Palm Jumeirah.

Qualifications

• Previous experience in 4‑star or 5‑star hotel reservations.
• Experience with Opera Cloud is mandatory.
• Ability to handle high‑volume reservations efficiently.

Responsibilities

• Oversee daily reservation operations and booking activities.
• Ensure accurate room bookings and rate management.
• Lead and support the reservations team.
• Coordinate with front office and other departments for smooth guest stays.
• Monitor occupancy, availability, and booking performance.
• Deliver high-quality guest service and ensure satisfaction.
• Maintain operational efficiency and service standards.

Skills

Hotel operations knowledge

Communication skills

Leadership skills

Detail-oriented

Customer service focus

Tools

Opera Cloud

Job description

AE Jobs is seeking a Reservations Supervisor for Mileo The Palm in Dubai for the year 2026. This role includes overseeing daily reservations, ensuring accurate bookings, and leading a dedicated team.

The ideal candidate should have extensive experience in 4- or 5-star hotel reservations, preferably with knowledge of Opera Cloud. Join us for a dynamic career in luxury hospitality on the iconic Palm Jumeirah.