Luxury Private Members Experience Director

The First Group Hospitality; Abu Dhabi; On-site; AED 250,000 - 360,000; Full time

Job summary

The Royal Stables Private Members Club in Abu Dhabi is seeking a Membership Manager to grow our exclusive membership community and deliver an exceptional member experience. You will build relationships with members, partners, and VIP clients, while driving onboarding, renewals, and engagement across the club's luxury offerings.

Responsibilities include developing acquisition, retention, and engagement strategies and coordinating member events, communications, and reporting to support revenue

Qualifications

• 3+ years of experience in membership management, customer relationship management, hospitality, luxury retail, private clubs, or a similar role.

Responsibilities

• Grow the Royal Stables Abu Dhabi membership community and deliver an exceptional member experience.
• Develop and implement membership acquisition, retention, and engagement strategies.
• Build relationships with members, prospects, partners, and VIP clients.
• Oversee onboarding, renewals, and ongoing engagement of members.
• Coordinate exclusive events, activities, and experiences for members.

Skills

Membership management

Customer relationship management

Hospitality

Luxury retail

Private clubs

Tools

CRM systems

Microsoft Office

Job description

The Royal Stables Private Members Club in Abu Dhabi is seeking a Membership Manager to grow our exclusive membership community and deliver an exceptional member experience. You will build relationships with members, partners, and VIP clients, while driving onboarding, renewals, and engagement across the club's luxury offerings.

Responsibilities include developing acquisition, retention, and engagement strategies and coordinating member events, communications, and reporting to support revenue