Luxury Outlet Manager – International Cuisine

Hyatt Hotels Corporation; Dubai; On-site; AED 220,000 - 360,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Outlet Manager - International Cuisine to lead a luxury dining outlet in a prestigious setting. The role drives service excellence, menu execution, and financial performance while coordinating with culinary and operations teams to deliver memorable dining experiences.

The ideal candidate has 5–7 years F&B experience, including management, with strong operations, cost control and guest engagement capabilities in upscale environments.

Qualifications

• Diploma or Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 5-7 years of Food & Beverage experience, including at least 2 years in a management role within an upscale restaurant or luxury hospitality environment.
• Strong knowledge of restaurant operations, international cuisine concepts, food and beverage service standards, and guest engagement strategies.

Responsibilities

• Manage the overall operations of the outlet, ensuring seamless service delivery, operational efficiency, and adherence to luxury hospitality standards.
• Ensure exceptional guest experiences through personalized service, proactive guest engagement, and effective handling of feedback, concerns, and service recovery situations.
• Oversee the delivery of food and beverage services, ensuring all offerings meet established quality, presentation, consistency, and service standards.
• Collaborate closely with culinary leadership to ensure successful menu execution, seasonal promotions, special events, and signature dining experiences.
• Monitor guest feedback relating to food quality, service standards, ambiance, and overall dining experiences, implementing improvements where necessary.
• Drive revenue growth through effective upselling, menu promotion, sales initiatives, and the creation of memorable dining experiences.
• Lead, motivate, coach, and develop the outlet team through performance management, training, succession planning, and employee engagement initiatives.

Skills

Leadership

Guest engagement

Financial management

Communication

Education

Diploma or Bachelor's degree in Hospitality Management

Tools

POS systems

Microsoft Office

Job description

Hyatt Hotels Corporation is seeking an Outlet Manager - International Cuisine to lead a luxury dining outlet in a prestigious setting. The role drives service excellence, menu execution, and financial performance while coordinating with culinary and operations teams to deliver memorable dining experiences.

The ideal candidate has 5–7 years F&B experience, including management, with strong operations, cost control and guest engagement capabilities in upscale environments.