Assistant Housekeeping Manager - Six Senses The Palm Dubai - Dubai, UAE

IHG Hotels & Resorts; Dubai; On-site; AED 94,860 - 122,760; Full time

Job summary

IHG Hotels & Resorts is seeking an Assistant Housekeeping Manager for Six Senses The Palm Dubai. This role involves overseeing all housekeeping operations, enforcing brand standards, and collaborating with other departments to provide exceptional service.

The ideal candidate will possess a Bachelor's degree in Hospitality and have a minimum of 5 years of experience in luxury hotel housekeeping. Strong leadership skills and operational efficiency are essential for success in this role.

Work in a prestigious environment focused on sustainability and luxury service.

Qualifications

• Minimum 5 years of experience in luxury hotel housekeeping operations.
• Strong leadership skills with a hands-on management style.
• Proven expertise in guest satisfaction and team development.

Responsibilities

• Oversee daily housekeeping operations ensuring excellence across rooms and public areas.
• Enforce all housekeeping policies, procedures, and brand standards.
• Collaborate with Front Office and Guest Services to fulfill guest needs.

Skills

Luxury housekeeping operations

Team leadership and development

Guest service and service recovery

Stock and inventory control

Cross-department coordination

Quality assurance and sustainability alignment

Operational planning and reporting

Education

Bachelor's degree in Hospitality, Hotel, or Business Management

Job description

Position Overview

Assistant Housekeeping Manager - Six Senses The Palm Dubai - Dubai, UAE

Job Details

Country: UAE
City: Dubai
Industry: Hospitality and Tourism
Function: Other
Salary: 8500-11000 (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

• Oversee daily housekeeping operations ensuring excellence across rooms, public areas, and laundry
• Enforce all housekeeping policies, procedures, and Six Senses brand standards
• Support the Executive Housekeeper in rejuvenating the room and public area experience
• Ensure amenities, services, and setup align with Six Senses wellness and sustainability principles
• Collaborate with Front Office, Guest Services, Reservations, and F&B to anticipate and fulfill guest needs
• Maintain knowledge of room types, layouts, facilities, and service offerings
• Ensure a secure, hygienic, and well‑organized environment for guests and staff
• Manage purchasing, stock levels, and storage following sustainability guidelines
• Conduct regular stocktakes and quality assessments
• Engage proactively with guests to gather feedback and ensure exceptional service recovery
• Maintain strong communication and cooperation with all departments
• Uphold excellent grooming, safety, and hygiene standards across the housekeeping team
• Handle any additional responsibilities assigned by the Executive Housekeeper

Ideal Profile

Bachelor's degree in Hospitality, Hotel, or Business Management. Minimum 5 years of experience in luxury hotel housekeeping operations. Strong leadership skills with visible, hands‑on management style. Strategic thinker with strong decision‑making abilities. Proven expertise in guest satisfaction, operational efficiency, and team development. Solid financial acumen including cost control, budgeting, and report interpretation. Deep understanding of luxury service standards and guest expectations. Organized, analytical, and committed to maintaining top‑tier service quality.

Skills Set

• Luxury housekeeping operations
• Team leadership and development
• Guest service and service recovery
• Stock and inventory control
• Cross‑department coordination
• Quality assurance and sustainability alignment
• Operational planning and reporting

Why Join Us

Lead housekeeping for one of Dubai's most prestigious wellness‑driven luxury resorts. Experience a culture committed to sustainability, craftsmanship, and transformative guest experiences. Enjoy strong career development, learning opportunities, and leadership support within a collaborative, multicultural work environment.

About the Company

Six Senses The Palm Dubai blends sustainability, wellbeing, and luxury hospitality to create memorable guest journeys. With a strong emphasis on emotional hospitality and crafted experiences, the resort offers a distinctive workplace where passionate leaders can drive innovation and service excellence.