Luxury Hotel Front Desk Specialist – Arabic Speaking

Reap HR Consultancy; Al Ain; On-site; AED 15,000 - 18,000; Full time

Benefits offered by this job

Accommodation

Visa

Medical insurance

Food

Job summary

Reap HR Consultancy is seeking two female Arabic Receptionists for a leading high-luxury resort hotel in Al Ain. You will deliver professional front-desk and guest services, ensuring presentation and hospitality meet luxury standards.

Ideal candidates have 1-3 years of experience, fluent Arabic and English, and a professional appearance. The role is full-time in Al Ain with accommodation, visa, medical and meals provided.

Qualifications

• Female candidates only.
• Arabic-speaking is mandatory.
• Experience as Receptionist / Front Desk / Guest Service is preferred.
• Hotel or resort experience is strongly preferred.
• Professionally presented with grooming standards.
• Strong customer service and interpersonal skills.
• Basic computer and front-office system knowledge.
• Confident guest communication.
• Willing to work shifts per hotel requirements.
• Positive, professional, guest-focused attitude.

Responsibilities

• Welcome guests in a professional, courteous manner.
• Manage front-desk enquiries, calls and guest requests.
• Handle check-in and check-out procedures when required.
• Provide information about hotel facilities and services.
• Coordinate guest requests with hotel departments.
• Maintain accurate reception records and documentation.
• Address guest concerns and escalate when needed.
• Maintain a clean, welcoming reception area.
• Deliver high-quality guest service in line with luxury standards.

Skills

Arabic language

English language

Customer service

Front desk

Tools

Front-office system

Job description

Reap HR Consultancy is seeking two female Arabic Receptionists for a leading high-luxury resort hotel in Al Ain. You will deliver professional front-desk and guest services, ensuring presentation and hospitality meet luxury standards.

Ideal candidates have 1-3 years of experience, fluent Arabic and English, and a professional appearance. The role is full-time in Al Ain with accommodation, visa, medical and meals provided.