Arabic Receptionist

redfordrecruiters; United Arab Emirates; On-site; AED 50,000 - 67,000; Full time

Job summary

We are urgently hiring for a leading high-luxury resort hotel in Al Ain. Two female Arabic Receptionists are sought to deliver professional front-desk and guest-service support, maintaining the highest standards of presentation and hospitality.

Ideal candidates will be Arabic-speaking, with good English and prior experience in receptionist/front desk roles within hotels or resorts. Flexible shifts and a polished appearance are required for this luxury environment.

Qualifications

• Arabic language proficiency
• English communication skills
• Front desk / receptionist experience
• Guest service oriented
• Professional appearance and grooming
• Basic computer/front-office knowledge

Responsibilities

• Welcome and assist guests in a professional and courteous manner
• Manage front-desk enquiries, calls and guest requests
• Handle guest check-in and check-out procedures
• Provide accurate information about hotel facilities and services
• Coordinate guest requests with relevant hotel departments
• Maintain accurate reception records and documentation
• Handle guest concerns professionally and elevate issues when necessary
• Maintain a professional and welcoming reception area
• Deliver high-quality guest service in line with luxury hospitality standards

Job description

Job Summary

We are urgently hiring 2 Female Arabic Receptionists for a leading high-luxury resort hotel in Al Ain. The ideal candidates will provide professional front-desk and guest-service support while maintaining the high standards of presentation, communication and hospitality expected within a luxury resort environment.

Key Responsibilities

• Welcome and assist guests in a professional and courteous manner
• Manage front-desk enquiries, calls and guest requests
• Handle guest check-in and check-out procedures when required
• Provide accurate information about hotel facilities and services
• Coordinate guest requests with relevant hotel departments
• Maintain accurate reception records and documentation
• Handle guest concerns professionally and elevate issues when necessary
• Maintain a professional and welcoming reception area
• Deliver high-quality guest service in line with luxury hospitality standards
• Female candidates only.
• Arabic-speaking is mandatory.
• Good English communication skills.
• Previous experience as a Receptionist / Front Desk Agent / Guest Service Agent preferred.
• Hotel or resort experience is strongly preferred.
• Professional appearance and excellent grooming standards.
• Strong customer service and interpersonal skills.
• Basic computer and front-office system knowledge.
• Ability to communicate confidently with guests.
• Flexible to work shifts according to hotel requirements.
• Positive, professional, and guest-focused attitude.