Luxury Hospitality Supervisor — Guest Experience

The Ritz-Carlton; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

The Ritz-Carlton in Dubai seeks a dedicated supervisor to ensure staff collaborate effectively to deliver exceptional guest service. You will oversee grooming, readiness, and opening/closing duties, while maintaining clean storage areas and accurate inventories.

The role includes monitoring dining rooms for seating, safety, and guest well‑being, and issuing work orders for repairs. Applicants should have at least 2 years in related work and 1 year of supervisory experience; a high school diploma

Qualifications

• High school diploma or GED is required.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work together as a team to provide optimum service.
• Inspect grooming and attire of staff and rectify deficiencies.
• Complete opening and closing duties including supplies and tools setup, cleaning, and security tasks.
• Inspect storage areas for organization, FIFO usage, and cleanliness.
• Monitor dining rooms for seating, service, safety, and guest well‑being; complete maintenance work orders.

Skills

Teamwork

Customer service

Communication

Safety compliance

Education

High school diploma or GED

Job description

The Ritz-Carlton in Dubai seeks a dedicated supervisor to ensure staff collaborate effectively to deliver exceptional guest service. You will oversee grooming, readiness, and opening/closing duties, while maintaining clean storage areas and accurate inventories.

The role includes monitoring dining rooms for seating, safety, and guest well‑being, and issuing work orders for repairs. Applicants should have at least 2 years in related work and 1 year of supervisory experience; a high school diploma