Luxury Guest Service & Sales Associate - Bilingual (RU/AR)

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Palazzo Versace Dubai is seeking a guest-focused Sales Associate to provide warm, personalized service in our luxury retail environment. You will welcome guests, assist with product selection, and process transactions accurately while maintaining an immaculate 5-star outlet.

The role requires prior retail or hospitality experience, fluency in Russian or Arabic with strong English, excellent communication and customer service skills, a sales-driven attitude, and basic POS/computer knowledge to

Qualifications

• Retail sales or hospitality experience
• Fluent in Russian or Arabic; English required
• Strong communication and customer service skills
• Sales-driven, proactive and well-presented
• Ability to work flexible shifts including weekends and public holidays
• Basic computer and POS knowledge

Responsibilities

• Welcome and assist guests in a warm, professional and personalized manner.
• Assist guests with product selection and provide accurate information and recommendations.
• Process sales transactions accurately, including cash and card payments, while following all cash-handling procedures.
• Maintain the outlet in a clean, organized and attractive condition in line with the standards of a 5-star luxury hotel.
• Monitor stock levels, replenish products and ensure all items are properly displayed, priced and presented.
• Receive and check deliveries, assist with stock control and report any discrepancies, damages or shortages.
• Handle guest enquiries and concerns professionally, resolving issues where possible and escalating them when required.
• Promote products and maximize sales opportunities while maintaining a genuine, service-focused approach with guests.

Skills

Fluent in Russian

Fluent in Arabic

Strong communication

Customer service

Sales-driven

POS knowledge

Job description

Palazzo Versace Dubai is seeking a guest-focused Sales Associate to provide warm, personalized service in our luxury retail environment. You will welcome guests, assist with product selection, and process transactions accurately while maintaining an immaculate 5-star outlet.

The role requires prior retail or hospitality experience, fluency in Russian or Arabic with strong English, excellent communication and customer service skills, a sales-driven attitude, and basic POS/computer knowledge to