Luxury Front Desk Agent: Elevate Guest Experiences

Kimpton; United Arab Emirates; Sur place; AED 56 000 - 100 000; Plein temps

Avantages offerts par ce poste

Uniform provided

Room discounts

Training opportunities

Résumé du poste

IHG Hotels & Resorts is seeking a Front Desk Agent for InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa in the United Arab Emirates. You will warmly welcome guests, acknowledge rewards members, and handle bookings and payments with a focus on a swift, seamless check-in/check-out experience.

With responsibilities to anticipate guest needs and offer tailored recommendations, you’ll contribute to thoughtful, personal service in a luxury beachfront setting and join a team dedicated to

Qualifications

• Excellent communication and guest interaction abilities.
• Strong problem-resolution skills to turn issues into positives.
• Fluency in the local language is preferred.
• Good reading, writing, math, and computer skills.

Responsabilités

• Greet guests with a warm welcome and create memorable experiences.
• Acknowledge IHG Rewards Club members and returning guests.
• Process guest bookings and payments accurately.
• Ensure smooth check-in and check-out experiences for guests.
• Anticipate guest needs and provide tailored recommendations.

Connaissances

Communication skills

Problem-solving

Language skills

Computer literacy

Description du poste

IHG Hotels & Resorts is seeking a Front Desk Agent for InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa in the United Arab Emirates. You will warmly welcome guests, acknowledge rewards members, and handle bookings and payments with a focus on a swift, seamless check-in/check-out experience.

With responsibilities to anticipate guest needs and offer tailored recommendations, you’ll contribute to thoughtful, personal service in a luxury beachfront setting and join a team dedicated to