Luxury Fashion Consultant — Clienteling & Styling

Chalhoub Group; Dubai; On-site; AED 70,000 - 110,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote working policies

Flexible working

Employee discounts

Job summary

Chalhoub Group in Dubai leads luxury fashion, beauty, jewelry, and more. It operates an omni-channel approach and champions diversity, driving a future where luxury experiences are crafted for customers.

We are seeking a results-driven luxury retail professional to collect data, drive client relationships, and support loyalty programs and in-store events. The role emphasizes brand standards and customer experience across channels.

Qualifications

• Passion for luxury fashion and client service.
• Strong sales and relationship-building skills.
• Ability to deliver personalised styling advice.
• Proven track record in achieving sales targets and KPIs.
• Excellent communication and interpersonal skills.
• Proactive approach to clienteling and CRM activities.

Responsibilities

• Collect data on customer behaviour and top sellers for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Promote the MUSE loyalty program and stay updated on app offers.
• Support in-store marketing events and activations.
• Ensure click and collect adhere to SLAs.
• Keep customer data aligned with marketing requirements.
• Maintain brand standards and SOP adherence.
• Drive sell-through and support CX initiatives.

Skills

Luxury retail

Clienteling

Sales targets

Communication

Job description

Chalhoub Group in Dubai leads luxury fashion, beauty, jewelry, and more. It operates an omni-channel approach and champions diversity, driving a future where luxury experiences are crafted for customers.

We are seeking a results-driven luxury retail professional to collect data, drive client relationships, and support loyalty programs and in-store events. The role emphasizes brand standards and customer experience across channels.