Luxury Events Sales Leader - Dubai MICE

IHG Hotels & Resorts; Dubai; On-site; AED 133,920 - 178,560; Full time

Benefits offered by this job

Collaborative culture with strong career development

Competitive compensation and hotel-wide benefits

Access to global training and leadership pathways

Inclusive work environment that encourages individuality

Job summary

IHG Hotels & Resorts is hiring a Sales Manager for Conference and Events at InterContinental Dubai Festival City. This role involves leading event strategies, enhancing client relationships, and driving revenue development. The successful candidate will play a vital role in shaping event experiences and supporting the hotel’s competitive edge within the MICE market.

Key responsibilities include managing event logistics, overseeing budgets, and mentoring team members. Strong communication skills and experience in luxury hospitality are essential, alongside a passion for results.

Qualifications

• Strong communication skills across written, verbal, and presentation formats.
• Experience in events sales, conference management, or MICE operations within luxury hospitality.
• High passion for achieving results and driving revenue.
• Excellent interpersonal and relationship-building skills.
• Strategic thinking with strong problem-solving capability.
• Ambitious, proactive, and eager to learn.
• Knowledge of Dubai MICE market is an advantage.

Responsibilities

• Develop event strategies, set goals, plan budgets, and coordinate with stakeholders.
• Lead event logistics including venue planning, accommodation, transportation, AV, catering, and equipment.
• Build and maintain client relationships while understanding event needs and providing tailored solutions.
• Deliver on-site event leadership, troubleshooting, and guest experience enhancement.
• Manage revenue targets, expenses, and reporting aligned with financial accountability.
• Identify risks, develop contingency plans, and ensure compliance with safety and legal standards.
• Conduct post-event evaluations and recommend improvements.
• Lead and mentor a team of coordinators, executives, and assistants.
• Monitor industry trends and implement innovative best practices.
• Develop strong market insight into Dubai and UAE’s MICE landscape.
• Conduct site inspections and fam trips to showcase event capabilities.
• Utilize IHG sales tools including IBP, Delphi, i-RFP, SSP, Merlin, Sales Source, and i-Lead.
• Attend sales, revenue, and operations meetings to align event strategy with business goals.
• Track and review account portfolio performance and prepare business reviews.

Skills

Event planning and execution

Client engagement and relationship management

Revenue management and budget handling

Team leadership and coordination

Negotiation and presentation skills

Market analysis and sales forecasting

Use of IHG sales systems and CRM tools

Tools

IBP

Delphi

i-RFP

SSP

Merlin

Sales Source

i-Lead

Job description

IHG Hotels & Resorts is hiring a Sales Manager for Conference and Events at InterContinental Dubai Festival City. This role involves leading event strategies, enhancing client relationships, and driving revenue development. The successful candidate will play a vital role in shaping event experiences and supporting the hotel’s competitive edge within the MICE market.

Key responsibilities include managing event logistics, overseeing budgets, and mentoring team members. Strong communication skills and experience in luxury hospitality are essential, alongside a passion for results.