Luxury Client Advisor & Brand Storyteller

Hermès; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Hermès in Abu Dhabi is seeking a luxury retail professional focused on creating exceptional client experiences. You will welcome clients, engage with sincerity, and build lasting relationships while presenting product features and sharing the Hermès craftsmanship stories.

The role emphasizes maintaining high standards of service, achieving sales targets, and contributing to a premium client journey across product categories.

Qualifications

• Experience in luxury retail or premium hospitality.
• Strong clienteling and relationship-building skills.
• Ability to deliver exceptional and personalized customer experiences.

Responsibilities

• Welcome clients warmly and acknowledge them on entry.
• Engage with clients with sincerity and build rapport.
• Present product features and benefits based on client needs.
• Share Hermès stories behind each product during conversations.
• Maintain client relationships and inform about new products and services.
• Ensure the store is well-merchandised and products are returned to place after viewing.

Skills

Luxury retail experience

Clienteling

Relationship-building

Storytelling craftsmanship

Job description

Hermès in Abu Dhabi is seeking a luxury retail professional focused on creating exceptional client experiences. You will welcome clients, engage with sincerity, and build lasting relationships while presenting product features and sharing the Hermès craftsmanship stories.

The role emphasizes maintaining high standards of service, achieving sales targets, and contributing to a premium client journey across product categories.