Luxury Butler: VIP Guest Experience Architect

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; United Arab Emirates; On-site; AED 150,000 - 230,000; Full time

Job summary

Marriott International's The Luxury Collection is seeking an Executive Butler in Dubai to anticipate guest needs and deliver highly personalized services across the guest journey. You will coordinate a wide range of guest services, manage VIP requests, oversee room readiness, arrivals and departures, and act as the primary contact for distinguished guests.

The role emphasizes discretion, professionalism, and flawless execution of luxury service standards, with flexibility to work weekends and

Qualifications

• Experience in luxury hospitality, guest relations, butler service, or front-office operations.
• Preference for candidates with customer-facing experience.
• No supervisory experience required.

Responsibilities

• Anticipate guest needs and deliver personalized services.
• Coordinate special requests and arrange tailored experiences.
• Oversee room readiness and coordinate arrivals/departures.
• Serve as primary contact for VIP guests, coordinating with hotel departments.

Skills

Guest service excellence

Attention to detail

Verbal and written communication

Discretion and confidentiality

Organizational skills

Luxury hospitality standards

Flexibility weekends/holidays

Education

High school diploma or GED

Hospitality degree

Job description

Marriott International's The Luxury Collection is seeking an Executive Butler in Dubai to anticipate guest needs and deliver highly personalized services across the guest journey. You will coordinate a wide range of guest services, manage VIP requests, oversee room readiness, arrivals and departures, and act as the primary contact for distinguished guests.

The role emphasizes discretion, professionalism, and flawless execution of luxury service standards, with flexibility to work weekends and