Luxury Business Services Center Supervisor

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 167,000 - 257,000; Full time

Benefits offered by this job

Competitive salary in AED

Healthcare package

Generous leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Supervisor – Business Services Center to lead the resort's support team in Ras Al Khaimah. The role focuses on training, performance management, and ensuring smooth daily workflows to meet Wynn's elevated service standards.

You will coordinate with internal departments and vendors, driving process improvements while upholding luxury hospitality guidelines and regulatory requirements. A background in luxury hospitality is preferred.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• 2-4 years of experience in business services or administrative roles, preferably in luxury hospitality.
• Supervisory experience required and strong leadership.

Responsibilities

• Lead and manage Business Services Center representatives to ensure accuracy and timeliness.
• Provide training, coaching, and feedback to maintain service standards.
• Oversee daily workflows including documentation, procurement, and vendor coordination.
• Ensure compliance with Wynn policies and UAE regulations.
• Act as escalation point for internal stakeholders and resolve issues promptly.

Skills

Leadership

Communication

Organizational skills

MS Office proficiency

Hospitality systems

Problem-solving

Adaptability

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

Hospitality systems

Job description

Wynn Al Marjan Island is seeking a Supervisor – Business Services Center to lead the resort's support team in Ras Al Khaimah. The role focuses on training, performance management, and ensuring smooth daily workflows to meet Wynn's elevated service standards.

You will coordinate with internal departments and vendors, driving process improvements while upholding luxury hospitality guidelines and regulatory requirements. A background in luxury hospitality is preferred.