Luxury Boutique Operations & Compliance Executive

Richemont; Dubai; On-site; AED 110,000 - 190,000; Full time

Job summary

Richemont Iberia SL is seeking an organized administrative/operations professional for UAE boutique support. You will handle luxury retail processes, KYC compliance, stock management, and back-office duties across multiple UAE locations.

The role requires proactive service, strong teamwork, and familiarity with Gemini and stock systems. You will manage invoicing support, boutique logistics, and stock-taking, ensuring brand standards and efficient store operations in a fast-paced luxury

Qualifications

• Experience in an administrative or operations support role within a luxury retail environment.
• Strong organizational skills with meticulous attention to detail and accuracy.
• Proficiency in administrative tasks, including filing, data entry, and system management.
• Ability to manage multiple tasks and priorities effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with various teams.
• Familiarity with compliance procedures (e.g., KYC, GoAML) is highly desirable.
• Proficiency in Microsoft Office Programs (Excel, Word, Outlook) and experience with stock management system.
• A proactive, autonomous, and service-oriented mindset.

Responsibilities

• Ensure all cash transactions exceeding AED 55,000 are submitted via the internal platform (KYC) and GoAML.
• Maintain partnership with Richemont local Finance, Audit and Security teams while following guidelines.
• Plan and deliver compliance refresher training sessions for UAE team members.
• Process sales transactions in line with internal procedures and system guidelines.
• Support daily boutique operations and overall boutique efficiency.
• Manage Mall of the Emirates permit applications for the boutique.
• Oversee and organize back-office area and standardized filing across UAE boutiques.
• Provide Gemini system training and ongoing support to boutique teams.
• Assist with invoicing processes and related tasks.
• Review and order supplies for boutique operations (stationery, pantry, PLV).
• Receive shipments, perform quality checks, and price-tag new items.
• Maintain stock management tool and conduct monthly stock counts.
• Assist in daily and monthly stock-taking for sellable and non-sellable items.
• Support stock projections and proactive orders for accessories.
• Conduct repairs monitoring: follow-ups with Sales Associates and audit-compliant communications.

Skills

Luxury retail experience

Excellent organizational skills

Administrative tasks

Data entry / filing

Multitasking

Communication skills

KYC / GoAML familiarity

MS Office (Excel, Word, Outlook)

Stock management system

Proactive / autonomous mindset

Tools

Gemini system

Stock management software

Job description

Richemont Iberia SL is seeking an organized administrative/operations professional for UAE boutique support. You will handle luxury retail processes, KYC compliance, stock management, and back-office duties across multiple UAE locations.

The role requires proactive service, strong teamwork, and familiarity with Gemini and stock systems. You will manage invoicing support, boutique logistics, and stock-taking, ensuring brand standards and efficient store operations in a fast-paced luxury