Boutique Risk & Compliance Manager

Richemont; Dubai; On-site; AED 250,000 - 400,000; Full time

Job summary

Richemont Iberia SL in the UAE seeks a Business Risk Manager to strengthen internal-control frameworks across boutiques, POS, digital activities and office operations in Dubai. You will partner with boutique teams to optimise workflows while maintaining effective risk controls and ensuring excellent client experience.

Responsibilities include maintaining the Boutique Operations Manual, conducting operational checks, training on AML and fraud prevention, and following up on audit findings with

Qualifications

• Experience in internal controls, compliance, audit or business risk.
• Ability to assess risk areas and fraud exposure and identify improvement opportunities.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Excellent communication and stakeholder-management skills.
• Independent and solutions-oriented approach with integrity and discretion.
• Fluency in English; French and/or Arabic would be an advantage.
• Willingness to travel occasionally within the UAE.

Responsibilities

• Review and maintain the Boutique Operations Manual in collaboration with regional and international teams.
• Partner with boutique management to optimise operational workflows while ensuring effective risk control.
• Engage boutique administrative teams through regular meetings, guidance and training on operational controls, compliance, AML and fraud prevention.
• Ensure new joiners receive an appropriate introduction to compliance and boutique operations during their probation period.
• Support boutiques with operational queries and continuous-improvement initiatives aimed at increasing client-facing time.
• Analyse boutique sales activity, including exchanges, refunds, deposits, high-value transactions, price changes and reservations.
• Conduct Operational Checks across boutiques and points of sale, provide on-site guidance and prepare the related reports.
• Follow up on audit findings and recommend improvements to strengthen control effectiveness.
• Ensure boutique inventories and product-related operations comply with Maison and Group standards, including the resolution of any discrepancies.
• Assess business risks, contribute to process-improvement projects and support investigations and other sensitive boutique matters with complete confidentiality.

Skills

Internal controls

Compliance

Audit

Risk assessment

Analytical skills

Stakeholder management

Attention to detail

Communication

Discretion

English fluency

French/Arabic advantage

Job description

Richemont Iberia SL in the UAE seeks a Business Risk Manager to strengthen internal-control frameworks across boutiques, POS, digital activities and office operations in Dubai. You will partner with boutique teams to optimise workflows while maintaining effective risk controls and ensuring excellent client experience.

Responsibilities include maintaining the Boutique Operations Manual, conducting operational checks, training on AML and fraud prevention, and following up on audit findings with