Luxury Bellperson & Guest Concierge

IHG Hotels & Resorts; Abu Dhabi; On-site; AED 47,000 - 67,000; Full time

Benefits offered by this job

Room discounts

Training programs

Staff development

Job summary

InterContinental Residences Abu Dhabi is seeking a proactive Bellperson to warmly welcome residents and guests, assist with luggage, and guide them to their residences. You will work closely with Front Office, Concierge, and other teams to ensure smooth arrivals and departures in a luxury setting.

The role requires a friendly, professional personality, strong English communication, and a proactive approach to guest needs. Abu Dhabi location with a focus on exceptional service and guest wellbeing.

Qualifications

• Previous experience in Bellperson or similar guest-facing hospitality role.
• Experience in luxury hotel, serviced residence, or high-end environment is a plus.
• Excellent communication and guest-service mindset.

Responsibilities

• Greet residents and guests warmly on arrival and assist with luggage.
• Escort guests to residences and provide facility introductions.
• Coordinate with Front Office, Concierge, Housekeeping, Security and other departments.
• Assist with transportation arrangements and directions as needed.
• Deliver items and messages promptly and maintain luggage storage areas.
• Maintain cleanliness and security of entry, lobby and bell desk areas.
• Recognize VIPs and provide personalized welcomes; anticipate guest needs.

Skills

Communication skills

Interpersonal skills

English proficiency

Additional languages

Job description

InterContinental Residences Abu Dhabi is seeking a proactive Bellperson to warmly welcome residents and guests, assist with luggage, and guide them to their residences. You will work closely with Front Office, Concierge, and other teams to ensure smooth arrivals and departures in a luxury setting.

The role requires a friendly, professional personality, strong English communication, and a proactive approach to guest needs. Abu Dhabi location with a focus on exceptional service and guest wellbeing.