Luxury Barista: Craft Coffee & Creative Beverages in Dubai

Mandarin Oriental Hotel Group; Dubai; Sur place; AED 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

MOstay complimentary nights

Wellness programme

Duty transportation

Duty meals

Learning & Development

Résumé du poste

The Mandarin Oriental Downtown, Dubai, within the Food & Beverage department, seeks a Barista to offer and prepare an outstanding selection of beverages. They will support the Waiters in any other required duties and tasks under the guidance of the respective managers and supervisors.

The Barista reports to the Head Barista. Hold a High School qualification or equivalent, with hospitality/business management credentials preferred.

Qualifications

• Hold a High School qualification or equivalent, with a degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
• 3 years’ experience as a Barista/Bartender in a high-end bar with the highest service levels, and a minimum of 2 years’ experience working as a luxury hotel/resort bartender.
• Verbal and written communication in English; Arabic or other languages are a plus.
• Familiarity with restaurant POS and cashiering procedures; able to prepare and suggest classic and innovative beverages.
• Strong interpersonal and communication skills; high attention to detail; able to stand long periods and work varied shifts.

Responsabilités

• Understand and verbally explain the outlet’s concept and food and beverage offerings to guests, including the characteristics of various drinks.
• Mix and match ingredients to create outstanding non-alcoholic drinks, coffee, espresso, blended coffee, and teas, garnishing them as per standards.
• Handle customer complaints effectively, both verbal and written, and report them to managers without fail.
• Set up the daily bar counter, ensuring all necessary ingredients and equipment are prepared, and check inventory to avoid running out of stock during service periods.
• Clean and sanitise designated areas after each shift, conduct periodic deep cleaning, and ensure correct date labelling for all products.
• Assist in creating new blended drinks for promotional activities and new menus, and perform cashiering duties if requested.

Connaissances

Barista/Bartender experience

English proficiency

Customer service

Communication skills

Cashiering

Formation

High School

Hospitality degree

Description du poste

The Mandarin Oriental Downtown, Dubai, within the Food & Beverage department, seeks a Barista to offer and prepare an outstanding selection of beverages. They will support the Waiters in any other required duties and tasks under the guidance of the respective managers and supervisors.

The Barista reports to the Head Barista. Hold a High School qualification or equivalent, with hospitality/business management credentials preferred.