Barista - Breakfast on 36th at Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group; Dubai; On-site; AED 36,000 - 60,000; Full time

Benefits offered by this job

MOstay complimentary nights

Wellness programme

Duty transportation

Duty meals

Learning & Development

Job summary

The Mandarin Oriental Downtown, Dubai, within the Food & Beverage department, seeks a Barista to offer and prepare an outstanding selection of beverages. They will support the Waiters in any other required duties and tasks under the guidance of the respective managers and supervisors.

The Barista reports to the Head Barista. Hold a High School qualification or equivalent, with hospitality/business management credentials preferred.

Qualifications

• Hold a High School qualification or equivalent, with a degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
• 3 years’ experience as a Barista/Bartender in a high-end bar with the highest service levels, and a minimum of 2 years’ experience working as a luxury hotel/resort bartender.
• Verbal and written communication in English; Arabic or other languages are a plus.
• Familiarity with restaurant POS and cashiering procedures; able to prepare and suggest classic and innovative beverages.
• Strong interpersonal and communication skills; high attention to detail; able to stand long periods and work varied shifts.

Responsibilities

• Understand and verbally explain the outlet’s concept and food and beverage offerings to guests, including the characteristics of various drinks.
• Mix and match ingredients to create outstanding non-alcoholic drinks, coffee, espresso, blended coffee, and teas, garnishing them as per standards.
• Handle customer complaints effectively, both verbal and written, and report them to managers without fail.
• Set up the daily bar counter, ensuring all necessary ingredients and equipment are prepared, and check inventory to avoid running out of stock during service periods.
• Clean and sanitise designated areas after each shift, conduct periodic deep cleaning, and ensure correct date labelling for all products.
• Assist in creating new blended drinks for promotional activities and new menus, and perform cashiering duties if requested.

Skills

Barista/Bartender experience

English proficiency

Customer service

Communication skills

Cashiering

Education

High School

Hospitality degree

Job description

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Food & Beverage department in Dubai, the Barista will offer and prepare an outstanding selection of creative beverages. They will support the Waiters in any other required duties and tasks under the guidance of the respective managers and supervisors. The Barista reports to the Head Barista.

Responsibilities

• Understand and verbally explain the outlet’s concept and food and beverage offerings to guests, including the characteristics of various drinks.
• Mix and match ingredients to create outstanding non-alcoholic drinks, coffee, espresso, blended coffee, and teas, garnishing them as per standards.
• Handle customer complaints effectively, both verbal and written, and report them to managers without fail.
• Set up the daily bar counter, ensuring all necessary ingredients and equipment are prepared, and check inventory to avoid running out of stock during service periods.
• Clean and sanitise designated areas after each shift, conduct periodic deep cleaning, and ensure correct date labelling for all products.
• Assist in creating new blended drinks for promotional activities and new menus, and perform cashiering duties if requested.

Expectations

Hold a High School qualification or equivalent, with a degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred. Have 3 years’ experience as a Barista/Bartender in a high-end bar with the highest service levels, and a minimum of 2 years’ experience working as a luxury hotel/resort bartender. Possess verbal and written communication skills in English, preferably in Arabic or other languages. Be familiar with restaurant point of sales and cashiering procedures and can prepare and suggest classic and innovative beverages. Demonstrate strong interpersonal and communication skills to interact effectively with guests and colleagues and exhibit exceptional organizational skills and attention to detail. Have physical capabilities to stand for long periods and flexibility to work various shifts, including evenings, weekends, and holidays, as business requires.

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.

Competitive Salary and Benefits

We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

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