Dubai Luxury Barista — Creative Coffee & Guest Experience

Mandarin Oriental Hotel Group; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

The Mandarin Oriental Downtown Dubai is seeking a skilled Barista to craft and serve an outstanding range of beverages in our luxury Food & Beverage setting. You will explain beverage concepts to guests and assist in daily bar operations under supervision.

With strong English communication and a background in hospitality, you will uphold service standards, handle cashiering duties when needed, and work flexible shifts including evenings and weekends to meet guest demand.

Qualifications

• High School qualification or equivalent. Degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
• 3 years experience as a Barista/Bartender in a high-end bar with top service levels.
• Minimum 2 years experience in a luxury hotel/resort environment with bar experience.

Responsibilities

• Understand and explain outlet concepts and beverage offerings to guests.
• Create and Garnish non-alcoholic drinks, coffee, espresso, blended beverages, and teas.
• Handle guest complaints effectively and report to management when needed.
• Set up the bar counter and ensure ingredients/equipment are ready for service.
• Clean and sanitize designated areas and label products with correct dates.
• Assist in creating new blended drinks for promotions and possible cashiering duties.

Skills

Verbal and written English

Interpersonal skills

Organizational skills

Customer service

Education

High School qualification or equivalent

Diploma in Hospitality / Hotel / Business Management (preferred)

Tools

POS system

Cashiering procedures

Job description

The Mandarin Oriental Downtown Dubai is seeking a skilled Barista to craft and serve an outstanding range of beverages in our luxury Food & Beverage setting. You will explain beverage concepts to guests and assist in daily bar operations under supervision.

With strong English communication and a background in hospitality, you will uphold service standards, handle cashiering duties when needed, and work flexible shifts including evenings and weekends to meet guest demand.