Luxury Banquet & Events Manager

Accorhotel; Abu Dhabi; On-site; AED 279,000 - 469,000; Full time

Job summary

Rixos Hotels in Abu Dhabi is seeking an experienced Banquet Manager to coordinate between departments, lead the banquet team, and uphold luxury service standards. You will oversee budgets, train supervisors, and collaborate with culinary and events teams to maximize revenue and guest satisfaction.

A college degree in hotel management and proven leadership in upscale venues are preferred, along with relevant certifications and guest-relations experience.

Qualifications

• Minimum of 23 years of Food & Beverage Banquet Catering or Conference Services experience preferably in a luxury or upper-upscale hotel.
• Previous supervisory or leadership experience in a banquet or events environment preferred.
• College degree in Hotel Management Hospitality Restaurant Management or a related field preferred.
• Previous food and beverage or culinary training preferred.
• Previous guest relations or luxury service training preferred.
• Food handler and responsible alcohol service certification required as applicable.
• Previous experience with hotel Point of Sale Systems.

Responsibilities

• Consistently offer professional friendly and engaging service.
• Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed.
• Address guest concerns and react quickly and professionally.
• Train Supervisors in the absence of a trainer.
• Provide coaching and support including conducting performance evaluations.
• Support the recruitment of Banquet team members.
• Balance operational administrative and Colleague needs.
• Conduct regularly scheduled departmental meetings.
• Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place.
• Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized.
• Manage the departmental budget.
• Scheduling and payroll support for the Banquet department.
• Follow outlet policies procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned.

Skills

Leadership

Team management

Guest relations

Budget management

Staff recruitment

Training

F&B operations

POS systems

Microsoft Office

Education

College degree in Hotel Management

Tools

POS systems

Microsoft Office

Job description

Rixos Hotels in Abu Dhabi is seeking an experienced Banquet Manager to coordinate between departments, lead the banquet team, and uphold luxury service standards. You will oversee budgets, train supervisors, and collaborate with culinary and events teams to maximize revenue and guest satisfaction.

A college degree in hotel management and proven leadership in upscale venues are preferred, along with relevant certifications and guest-relations experience.