Arabic-Speaking Banquet Coordinator - Luxury Events

Accor; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Accor in the United Arab Emirates seeks a Banquet Supervisor to assist in overseeing weddings, corporate events, conferences and social gatherings, ensuring flawless execution and exceptional guest experiences. The role requires leading a team, coordinating with multiple departments, and maintaining high service standards in a luxury hotel context.

The candidate should have 3–5 years in banquet operations, with supervisory experience, and fluency in Arabic and English.

Qualifications

• Diploma or degree in Hospitality Management, Hotel Administration, or related field.
• 3–5 years of experience in banquet operations or food and beverage service within a luxury hotel or upscale environment.
• Previous supervisory experience in banquet operations is essential.
• Experience handling weddings, corporate functions, conferences, and large-scale events is highly desirable.
• Strong knowledge of banquet service standards, event setups, F&B operations, and guest service procedures.
• Fluency in Arabic and English, written and spoken.
• Strong communication, organizational, leadership, and problem-solving skills.
• Ability to work flexible shifts, including evenings, weekends, and public holidays.

Responsibilities

• Assist the Banquet Manager in overseeing all banquet operations including weddings, corporate meetings, conferences, social gatherings, and special events.
• Ensure events are executed seamlessly in accordance with BEOs, hotel standards, and guest expectations.
• Coordinate with Sales, Events, Culinary, Stewarding, Housekeeping and Engineering to meet requirements.
• Monitor event setup, food & beverage service, table arrangements, and presentation to uphold high standards.
• Conduct pre-event briefings to communicate event details, service requirements and guest requests.
• Supervise the smooth execution of events and address operational challenges promptly.
• Deliver personalized guest experiences aligned with Fairmont luxury service standards.
• Communicate professionally with Arabic-speaking and international guests.
• Handle guest feedback, special requests, and service recovery promptly and professionally.
• Build strong relationships with clients and event organizers to support guest satisfaction and repeat business.
• Supervise, motivate, and guide banquet colleagues to maintain high standards of service and teamwork.
• Assist with colleague training, coaching, performance monitoring and development.
• Prepare duty assignments and coordinate staffing according to event schedules.
• Conduct team briefings and ensure colleagues understand responsibilities and service expectations.
• Foster a positive working environment reflecting Fairmont values and culture.
• Support Banquet Manager in monitoring costs, labour productivity and departmental expenses.
• Assist in controlling wastage, breakages, and operating supplies.
• Ensure accurate completion of banquet checklists, event reports, and required documentation.
• Support revenue optimization through efficient resource planning and identifying guest requirements.
• Ensure compliance with hotel policies, food safety regulations, hygiene standards, and UAE health and safety requirements.
• Maintain cleanliness, organization, and readiness of all banquet areas and equipment.
• Ensure responsible handling of hotel assets and operating supplies.
• Report maintenance issues, safety hazards, and operating concerns promptly.

Skills

Arabic language

English language

Leadership

Communication

Problem-solving

Education

Diploma or degree in Hospitality Management

Hospitality Management degree

Job description

Accor in the United Arab Emirates seeks a Banquet Supervisor to assist in overseeing weddings, corporate events, conferences and social gatherings, ensuring flawless execution and exceptional guest experiences. The role requires leading a team, coordinating with multiple departments, and maintaining high service standards in a luxury hotel context.

The candidate should have 3–5 years in banquet operations, with supervisory experience, and fluency in Arabic and English.