Luxury Auto Front Desk & Customer Care Specialist

Al Tayer Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Al Tayer Motors in UAE seeks a Customer Care Representative (UAE NATIONAL) to warmly welcome customers, answer calls, and provide the necessary support to ensure a smooth service experience. You will coordinate information, book services, and guide customers to the right service advisor with courtesy and professionalism.

The role requires 1-2 years of relevant experience, high school certificate, and the ability to thrive in a multicultural environment while presenting a well-groomed, pleasant

Qualifications

• Customer service skills/certification is an advantage.
• Exposure to multicultural environment.
• Well groomed with pleasant personality.
• Excellent communication skills.

Responsibilities

• Be part of the Telemarketing activities during campaigns.
• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance
• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Direct the customer to the relevant advisor who will attend to him
• Call customers to get follow feedback on their visits to ATM
• Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
• Support the reception in managing the courtesy vehicles.
• Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.

Skills

Customer service

Communication skills

Multicultural experience

Professional appearance

Education

High school Certificate

Job description

Al Tayer Motors in UAE seeks a Customer Care Representative (UAE NATIONAL) to warmly welcome customers, answer calls, and provide the necessary support to ensure a smooth service experience. You will coordinate information, book services, and guide customers to the right service advisor with courtesy and professionalism.

The role requires 1-2 years of relevant experience, high school certificate, and the ability to thrive in a multicultural environment while presenting a well-groomed, pleasant