Lux Spa Receptionist | Front Desk for Five-Star Guests

FIVE Hotels & Resorts; Dubai; On-site; AED 15,000 - 21,000; Full time

Job summary

FIVE Hotels & Resorts is seeking a luxury spa professional to deliver a Five‑Star guest journey. You will assist in maintaining spa operations, welcoming guests and ensuring service excellence with careful attention to safety and quality. The role emphasizes ownership and a premium guest experience in a high-end hospitality setting.

Experience in luxury spa environments, strong time management, and the ability to promote spa services are key to success in this frontline position.

Qualifications

• Previous experience in the Spa Industry will be advantageous.
• Demonstrates a strong commitment to luxury service standards.
• Understanding of safety regulations and best practices in spa operations.
• Strong time management and multi-tasking skills for a Five‑Star guest experience.

Responsibilities

• Safely operate and maintain spa equipment.
• Deliver Five-Star guest experiences through quality service.
• Answer calls with Five‑Styled flair and provide precise information.
• Ensure check-in, check-out, and payment procedures are meticulously handled.
• Promote spa treatments, services and retail products.
• Maintain a clean, welcoming reception area.

Skills

Spa industry experience

Health & Safety awareness

Time management

Guest service excellence

Job description

FIVE Hotels & Resorts is seeking a luxury spa professional to deliver a Five‑Star guest journey. You will assist in maintaining spa operations, welcoming guests and ensuring service excellence with careful attention to safety and quality. The role emphasizes ownership and a premium guest experience in a high-end hospitality setting.

Experience in luxury spa environments, strong time management, and the ability to promote spa services are key to success in this frontline position.