Lux Palace Butler — Elite VIP Guest Service

Mandarin Oriental Hotel Group Limited; Abu Dhabi; On-site; AED 89,000 - 123,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Wellbeing benefits

Retirement plans

Job summary

Mandarin Oriental Hotel Group Limited in Abu Dhabi seeks a Palace Butler to join our Butler team. The role delivers personalized guest services, coordinate VIP amenities, escort guests, and support luggage handling with a warm, attentive approach in line with MO standards.

The Palace Butler reports to the Palace Operations Manager and requires high standards, excellent communication, and a professional appearance as part of our luxury hospitality team.

Qualifications

• Polished communication and guest service skills.
• Ability to communicate in multiple languages is an asset.
• Professional and well-groomed appearance is required.

Responsibilities

• Deliver personalized guest services, ensuring a memorable stay.
• Coordinate VIP amenities and personalized welcomes.
• Escort guests to rooms and introduce hotel facilities.
• Assist with luggage handling and concierge coordination.

Skills

Communication skills

Languages

Professional appearance

Education

High school diploma or equivalent

Job description

Mandarin Oriental Hotel Group Limited in Abu Dhabi seeks a Palace Butler to join our Butler team. The role delivers personalized guest services, coordinate VIP amenities, escort guests, and support luggage handling with a warm, attentive approach in line with MO standards.

The Palace Butler reports to the Palace Operations Manager and requires high standards, excellent communication, and a professional appearance as part of our luxury hospitality team.