Lux Fashion Consultant — Remote, Flexible Hours & Perks

Chalhoub Group; Abu Dhabi; Presencial; AED 45.000 - 65.000; Jornada completa

Descripción de la vacante

Chalhoub Group in the United Arab Emirates is seeking a Fashion Consultant to drive exceptional Guest Experience and meet individual and store sales targets. You will support CRM, CX and in-store initiatives while staying aligned with brand campaigns across online and offline touchpoints.

The role focuses on data-driven selling, customer relationships, and adherence to store standards. Strong English communication is required, with flexible, customer-first service across channels.

Formación

• Strong English communication skills.

Responsabilidades

• Collect data on customer behaviour, top sellers, slow movers for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Drive eNPS through people experience initiatives.
• Ensure adherence to VM guidelines and SOPs.
• Ensure click and collect within SLAs.
• Capture customer data per marketing requirements.
• Promote loyalty program (MUSE) and app offerings.
• Support in-store marketing events and activations.
• Keep up with brand social media campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input on what's working well within the store.

Conocimientos

Strong English communication skills

Descripción del empleo

Chalhoub Group in the United Arab Emirates is seeking a Fashion Consultant to drive exceptional Guest Experience and meet individual and store sales targets. You will support CRM, CX and in-store initiatives while staying aligned with brand campaigns across online and offline touchpoints.

The role focuses on data-driven selling, customer relationships, and adherence to store standards. Strong English communication is required, with flexible, customer-first service across channels.