Loyalty Data & Insights Leader

SEPHORA; Dubai; On-site; AED 420,000 - 600,000; Full time

Job summary

Sephora Dubai is seeking a Loyalty Data and Insights Manager to lead the loyalty program analytics, oversee data access, and drive actionable insights across teams. You will manage dashboards, forecasts, and reporting while partnering with global teams to optimize program performance.

The role requires strong data skills, project management, and excellent communication to influence strategic decisions in a fast-paced retail environment.

Qualifications

• 5+ years of relevant experience pulling and analyzing large datasets.
• Track record of turning data into actionable insights for business decisions.
• Strong ability to manage multiple stakeholders and deliverables.

Responsibilities

• Oversee loyalty health metrics, forecasts, and monthly reconciliations.
• Lead data requests and collaborate with stores, e-commerce, brands, and campaigns.
• Deliver scheduled loyalty reports and dashboards with clear insights for leadership.
• Coordinate with global teams to ensure data access and reliable platforms.

Skills

Data analytics

Insights generation

Power BI

Project management

Communication

Education

Bachelor's degree in Analytics/CS or equivalent

Tools

Power BI

Job description

Sephora Dubai is seeking a Loyalty Data and Insights Manager to lead the loyalty program analytics, oversee data access, and drive actionable insights across teams. You will manage dashboards, forecasts, and reporting while partnering with global teams to optimize program performance.

The role requires strong data skills, project management, and excellent communication to influence strategic decisions in a fast-paced retail environment.