Logistics Supervisor, Logistics Supervisor

Q Express Documents Transport LLC - Dubai South Branch; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Q Express Documents Transport LLC - Dubai South Branch in Abu Dhabi seeks an experienced Logistics Supervisor to lead and optimize our busy Transportation network, balancing innovation with strict execution to meet KPIs. You will supervise logistics staff, coach performance, coordinate with service providers, interview candidates, and ensure accurate daily reporting.

The role requires flexibility with shifts and overtime, physical tasks, and mentoring new associates to maintain high safety and

Qualifications

• Experience in warehouse operations.
• Experience in logistics.
• Bachelor's degree or equivalent in a related field.

Responsibilities

• Support the overall, daily management of operational duties.
• Prioritize and continually improve safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to meet KPIs.
• Monitor coordinator and associate performance and coach when needed.
• Partner with supporting departments to improve logistics processes and operations.
• Communicate with delivery service providers to set expectations and raise quality.
• Interview candidates for associate roles.
• Brief and monitor workload of drivers and associates; track daily metrics and reporting.
• Assist Operations Manager with on-site performance tracking and trend reporting.
• Provide training and mentoring to new Associates.
• Follow up on process-related issues; handle physical tasks such as pushing carts up to 100 lb and lifting up to 15 kg.
• Be flexible with shifts and overtime when needed.
• Resource the function by addressing training needs and performance management.

Skills

Warehouse ops

Logistics

Planning

Performance metrics

Process improvement

Team leadership

Education

Bachelor's degree or equivalent in a related field

Job description

Job description

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.

Your responsibilities

First and foremost, support the overall, daily management of operational duties.

You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.

You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.

You will be expected to interview candidates for associate roles.

You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you’ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.

In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you’ll follow‑up on and resolve any process‑related issues as and when required, the role will include physical activities such as pushing carts with up to 100 pound of weight, and lifting packages with up to 15 kg of weight.

You are expected to be flexible to work in different shifts and to do overtime when needed.

Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call‑outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.

• Experience in warehouse operations
• Experience in logistics
• Experience with planning, performance metrics, and process improvement
• Bachelor's degree or equivalent in a related field

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