Lobby Host

RTC-1 Employment Services; Dubai; Presencial; AED 20.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Service charge

Shared accommodation

Transportation

Duty meals

Descripción de la vacante

RTC-1 Employment Services is seeking a Lobby Host for a prestigious Dubai-based luxury hotel. You will warmly welcome guests, recognize VIPs, and provide personalized hospitality in the lobby and arrival areas.

Collaborating with Front Office, Concierge, Bell Desk, and Guest Relations, you will guide guests, answer inquiries, and promote hotel services while maintaining an elegant lobby environment.

Formación

• Minimum of 2 years in lobby host/guest relations in a 4- or 5-star hotel or luxury hospitality establishment.
• Fluency in Russian, Mandarin Chinese, or Arabic is highly preferred, with good English communication skills.
• Proactive, approachable, and service-oriented with strong attention to detail and professional grooming.

Responsabilidades

• Create an exceptional first impression by warmly welcoming arriving guests, recognizing VIPs, and delivering attentive, personalized hospitality throughout the lobby and arrival areas.
• Assist guests with directions, hotel facilities, restaurant recommendations, transportation inquiries, and general requests.
• Coordinate with Front Office, Concierge, Bell Desk, and Guest Relations to manage guest flow and assist during peak periods.
• Maintain an elegant, welcoming lobby environment and promote hotel services and experiences.

Conocimientos

Customer service

Guest relations

Multilingual communication

Interpersonal skills

Descripción del empleo

Position Title: Lobby Host Employment Type: Full Time Salary: up to 2,000 AED depending on experience and qualifications plus service charge, shared accommodation, transportation, and duty meals Job Location: Dubai, UAE

About the Client: A prestigious 5-star luxury hotel in Dubai, renowned for its distinctive hospitality concept, sophisticated ambiance, and exceptional guest experiences.

Job Description

• Create an exceptional first impression by warmly welcoming arriving guests, recognizing VIPs, and delivering attentive, personalized hospitality throughout the lobby and arrival areas.
• Assist guests with directions, hotel facilities, restaurant recommendations, transportation inquiries, and general requests while ensuring a smooth and welcoming arrival experience.
• Coordinate closely with Front Office, Concierge, Bell Desk, and Guest Relations teams to manage guest flow, facilitate arrivals, and ensure efficient assistance during peak periods.
• Maintain an elegant, welcoming, and organized lobby environment while proactively identifying guest needs, addressing concerns, and promoting hotel services and experiences.

Qualifications

• Preferably Female, aged 23 to 36; Overseas candidates are welcome to apply.
• Minimum of 2 years of relevant experience as a Lobby Ambassador, Lobby Host, Guest Relations Agent, or Guest Service Associate in a 4- or 5-star hotel or luxury hospitality establishment.
• Fluency in Russian, Mandarin Chinese, or Arabic is highly preferred, with good English communication skills, excellent interpersonal abilities, professional grooming, and a confident, welcoming approach when engaging with guests from diverse cultural backgrounds.
• Proactive, approachable, and service-oriented, with strong attention to detail, excellent situational awareness, and the ability to remain calm and professional in fast-paced, guest-facing environments.