Live Events Account Manager | Client Growth & Coordination

GROUPE NOVELTY; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Novelty Middle East is seeking a proactive Account Manager to join our team starting in September and support the successful delivery of innovative live event projects while building and maintaining strong client relationships.

You will manage client portfolios, coordinate events, and ensure services meet high standards. The role emphasizes sales development, effective communication, and collaboration with technical teams to deliver on-time, on-budget results.

Qualifications

• Two-year post-secondary qualification in technology with a focus on sales or business development.
• Demonstrated two years’ experience in a similar account management role.

Responsibilities

• Build and maintain strong relationships with existing clients.
• Follow up regularly with clients to understand needs and expectations.
• Identify opportunities to grow and develop the client portfolio.
• Develop client retention initiatives to support satisfaction and loyalty.
• Identify and develop new business opportunities through prospecting and networking.
• Plan and coordinate client events and projects effectively.
• Ensure deadlines, budgets and client requirements are met.
• Monitor market trends to anticipate client needs and share insights with management.
• Supervise field teams and coordinate with internal teams for resources.

Skills

Technical equipment knowledge

Technical English proficiency

Resource coordination

Customer service mindset

Independent work

Time management

Interpersonal skills

Communication skills

Education

Two-year post-secondary qualification in technology (sales negotiation or business development)

Job description

Novelty Middle East is seeking a proactive Account Manager to join our team starting in September and support the successful delivery of innovative live event projects while building and maintaining strong client relationships.

You will manage client portfolios, coordinate events, and ensure services meet high standards. The role emphasizes sales development, effective communication, and collaboration with technical teams to deliver on-time, on-budget results.