Account Manager

Groupe NOVELTY; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Novelty Middle East is seeking a proactive and detail-oriented Account Manager to join our team in Dubai, starting in September, to support the delivery of innovative live event projects while building and maintaining strong client relationships.

The role requires a two-year post-secondary qualification in technology with a focus on sales or business development and at least two years’ experience in a similar role.

Qualifications

• Two-year post-secondary qualification in technology with a focus on sales negotiation or business development.
• At least two years of experience in a similar Account Manager role.

Responsibilities

• Support the delivery of live event projects.
• Build and maintain strong client relationships.

Skills

Customer service mindset

Independent work

Time management

Interpersonal skills

Communication skills

Technical English

Education

Two-year post-secondary qualification in technology with focus on sales/business development

Tools

Video equipment

Sound systems

Lighting tech

Job description

Novelty Middle East is seeking a proactive and detail-oriented Account Manager to join our team starting in September and support the successful delivery of innovative live event projects while building and maintaining strong client relationships

REQUIRED PROFILE

• You have completed a two-year post-secondary qualification, such as a Higher National Diploma or a two-year university diploma in technology, with a focus on sales negotiation or business development, and can demonstrate at least two years experience in a similar role.

REQUIRED COMPETENCIES

Hard Skills

• Strong, proven knowledge of technical equipment and systems, particularly in video, sound, lighting and related technologies.
• Technical English proficiency.
• Ability to coordinate logistical, technical, material and human resources within agreed budgets and timelines.

Soft Skills

• A strong customer service mindset, with the ability to respond quickly and effectively to client requests.
• Ability to work independently, take initiative and solve problems effectively.
• Strong time management and prioritisation skills to complete assigned tasks successfully.
• Excellent client-facing interpersonal skills, based on active listening, understanding needs and building trusted relationships.
• Strong communication skills, with the ability to interact clearly and professionally with clients and technical teams.