Lead Server — Fine Dining & Guest Experience

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A high-end dining establishment in Dubai is seeking an experienced Lead Server to oversee the dining room operations and ensure exceptional customer service. The ideal candidate will have 3-5 years of experience in upscale restaurants, strong leadership skills, and effective communication abilities. Responsibilities include supervising the serving team, training new servers, managing reservations, and ensuring high standards of cleanliness. This full-time role requires flexibility with hours and a passion for delivering memorable dining experiences.

Qualifications

• 3-5 years of experience in high-end restaurant or hospitality settings.
• Previous leadership or supervisory experience in food service.
• Strong leadership abilities and experience in team management.

Responsibilities

• Supervise and coordinate the activities of the serving team during each shift.
• Ensure compliance with food safety regulations and maintain high standards of cleanliness.
• Train and mentor new servers providing guidance on service techniques and restaurant policies.

Skills

Customer service skills

Leadership abilities

Communication skills in English

Problem-solving

Proficiency in POS systems

Education

High school diploma

Bachelor's degree in Hospitality Management

Current Food Safety Certification

Alcohol Service Certification

Job description

A high-end dining establishment in Dubai is seeking an experienced Lead Server to oversee the dining room operations and ensure exceptional customer service. The ideal candidate will have 3-5 years of experience in upscale restaurants, strong leadership skills, and effective communication abilities. Responsibilities include supervising the serving team, training new servers, managing reservations, and ensuring high standards of cleanliness. This full-time role requires flexibility with hours and a passion for delivering memorable dining experiences.