Lead Planning & Analysis Supervisor - Cash Services

Transguard Group; Dubai; On-site; AED 201,000 - 312,000; Full time

Job summary

Transguard Group is seeking a Supervisor – Planning & Analysis to lead the Planning and Analysis team in our Dubai HQ. The role emphasizes supervision, process optimization, and adherence to SOPs within cash services.

The candidate should have a Bachelor's degree and 4–5 years in a similar supervisory role, with basic ATM/CDM operations knowledge and a collaborative mindset. This is an on-site position in Dubai, reporting to the Cash Services leadership.

Qualifications

• Bachelor's degree required.
• 4–5 years of experience in a similar role.
• Proven experience in a supervisory role with decision-making responsibilities.
• Banking background is an added advantage.
• Ability to work collaboratively.

Responsibilities

• Supervise the daily operations of the Planning and Analysis team.
• Monitor KPIs, manage activities, and ensure tasks are completed on time and within budget.
• Ensure staff understand and follow SOPs and policies; conduct daily briefings and toolbox talks.
• Oversee delivery and maintenance of CIT devices and printers for cash operations; report damages.
• Identify and report route discrepancies to maintain operational integrity.
• Foster a culture of continuous improvement by seeking and implementing process optimizations.

Skills

Team Leadership

Operational Supervision

Collaboration

Analytical Thinking

Education

Bachelor's degree

Tools

ATM knowledge

CDM operations

Job description

Transguard Group is seeking a Supervisor – Planning & Analysis to lead the Planning and Analysis team in our Dubai HQ. The role emphasizes supervision, process optimization, and adherence to SOPs within cash services.

The candidate should have a Bachelor's degree and 4–5 years in a similar supervisory role, with basic ATM/CDM operations knowledge and a collaborative mindset. This is an on-site position in Dubai, reporting to the Cash Services leadership.