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GE Vernova is seeking a Gas Turbine Product Service Lead Engineer in the UAE to provide technical guidance and support for Gas Turbine components, including hot capital parts. The role covers day-to-day troubleshooting and long-term root cause analyses with impact on GE and customers.
You will lead investigations, prepare customer-facing technical documentation, and communicate with customers and senior leadership while mentoring junior staff and driving continuous improvement across regions.
Provide technical expertise to the Gas Turbine Product Service engineering team leading root cause investigations and daily technical case support across all GE heavy duty frame sizes
Lead complex high impact root cause investigations applying engineering techniques and processes to develop solutions and ensuring issues are solved in terms of accuracy quality and timeliness to meet customer needs and business goals
Lead external communication with customers including the development and introduction of TIL and ETC documentation
Prepare technical presentations for customers and senior leadership: user conferences webinars or other customer technical reviews
Establish and maintain relationships with internal interfaces to ensure that customer requirements are understood and being addressed
Ensure operational rigor and support to the team on the cases they handle
Work with other experts (TL PE) to ensure cross platform information dissemination and training; mentor and develop less experienced staff
Develop awareness of global fleet issues and how they might impact regional customers
Travel to customer locations in support of commercial teams during unplanned/forced outages and customer technical review meetings
Participate in Lean Action Workouts and lead Kaizen projects to improve internal Product Service processes and support continuous improvement efforts
Bachelors Degree in Mechanical Engineering or related technical discipline from an accredited college or university (or equivalent experience)
Several years of experience in Field Services Engineering or Operations with significant gas turbine combustion engineering experience
Ability to travel globally to customer GT sites and offices to support root cause investigations critical outage inspections and customer communications (user conferences or technical meetings); typically