Lead Product Service Engineer - Turbine Controls And Operability

GE Vernova; Dubai; On-site; AED 280,000 - 420,000; Full time

Job summary

GE Vernova in Dubai seeks a Lead Product Service Engineer for Turbine Controls & Operability to provide direct technical support to global GE Vernova Gas Power customers across multiple workstreams.

Role emphasizes owning complex control resolutions, collaboration with global teams, and driving RCA outcomes while applying GE Vernova practices and lean principles. Arabic and English communication are required.

Qualifications

• Bachelor’s or Master’s degree in engineering from an accredited university.
• Minimum 5 years in controls/operations/engineering/ installation of gas or steam turbines or related functions.
• Proven customer-facing or engineering role experience.
• Strong spoken and written English communication.

Responsibilities

• Own technical resolution to complex Controls system issues including Gas/Steam Turbines with urgency.
• Identify trending issues and provide countermeasures for customer fleets; communicate to relevant audiences.
• Collaborate with Design Engineering, Product Management, regional centers, manufacturing, sourcing, vendors and customers for timely resolutions.
• Lead RCAs with root-cause analysis and corrective actions; communicate with field teams, leadership and customers.
• Promote GE Vernova Way traits, lean principles and simplification in day-to-day activities.

Skills

Customer-facing

English language

Arabic language

Engineering problem-solving

Education

Bachelor's/Master's in Engineering

Job description

Job Description:

Job Description Summary

The Lead Product Service Engineer - Turbine Controls & Operability provides direct technical support to global GE Vernova Gas Power customers across three primary workstreams.

Job Description

Key Responsibilities

• Own the technical resolution to multiple complex Controls system issues including Gas turbine and Steam Controls & Operability with a sense of urgency.
• Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
• Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
• Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
• Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities
  

Required Qualifications

• Bachelor’s and/or Master's degree in engineering from accredited university
• Minimum 5 years of direct experience in controls/operations/engineering/ installation of Gas Turbines/Steam Turbines or relevant functions
• Proven experience in a customer-facing or Engineering role
• Strong oral and written communication in English language
• This role requires around 10-15% within and outside of the region
  

Desired Characteristics

• Proven experience with GE Vernova HA/F Class Gas turbines
• Self-starter and resourceful problem-solver that can navigate the GE Vernova resource databases and organizations to deliver a solution, with urgency
• Not afraid of being uncomfortable with the specific technical problem and willingness to apply engineering problem-solving methods to resolve the issue, under pressure
• Ability to communicate at all levels (field engineers, site engineers, plant managers, GE Vernova leadership, etc.)
• Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities
• Expertise in ControlST application algorithms modifications, and turbine operational trend data analysis.
• Humble, open, collaborative, and continuously learning
• Strong oral and written communication in Arabic language
  

Additional Information

Relocation Assistance Provided: No