Lead Editions Site Ops – Fast-Paced & Impactful

Deliveroo; Dubai; On-site; AED 201,000 - 312,000; Full time

Job summary

Deliveroo Editions Site Team Leader in Dubai leads the site operations, partnering with management to drive performance, safety, and efficiency across the delivery kitchen network. You will supervise dispatch, uphold food safety standards, and coach team members to follow SOPs in a fast-paced environment.

You will communicate with riders, contractors, and neighbours to ensure smooth site operations and maintain Deliveroo’s reputation as a market leader in delivery services.

Qualifications

• Proven leadership with training others and running shifts independently.
• Strong operational mindset with KPI delivery.
• Clear written and spoken English for diverse stakeholders.
• Able to adapt in a fast-paced, evolving environment.
• Experience supervising team timekeeping and breaks.

Responsibilities

• Lead and prioritise with site management to meet objectives.
• Oversee dispatch to ensure accurate order handling during peak times.
• Drive safety and standards with food safety checks and compliance.
• Coach for adherence to SOPs through supervision and coaching.
• Manage stakeholders—riders, neighbours, and contractors—to uphold Deliveroo’s reputation.

Skills

Leadership

Operational mindset

Communication

Adaptability

People management

Job description

Deliveroo Editions Site Team Leader in Dubai leads the site operations, partnering with management to drive performance, safety, and efficiency across the delivery kitchen network. You will supervise dispatch, uphold food safety standards, and coach team members to follow SOPs in a fast-paced environment.

You will communicate with riders, contractors, and neighbours to ensure smooth site operations and maintain Deliveroo’s reputation as a market leader in delivery services.