Laundry Supervisor

Novotel Hotels; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Accor is seeking a Laundry Supervisor to oversee daily laundry operations, ensuring timely processing of guest laundry, linens, and uniforms with strict quality control. You will lead a diverse team, coordinate with Housekeeping, and maintain hygiene and safety standards across the department.

The role requires 2–3 years in hotel laundry, strong leadership and communication, and the ability to work under pressure.

Qualifications

• 2–3 years of experience in hotel laundry operations.
• Knowledge of laundry equipment, chemicals, linen handling, and finishing processes.
• Strong leadership, communication, and organizational skills.
• Ability to work under pressure and manage a diverse team.
• Experience in an international hotel brand is preferred.

Responsibilities

• Supervise and coordinate daily laundry operations and team activities.
• Ensure guest laundry, hotel linen, uniforms, and other items are processed accurately and on time.
• Monitor washing, drying, pressing, folding, and finishing standards.
• Inspect linen and uniforms for cleanliness, stains, damage, and quality.
• Allocate daily duties and monitor team performance and productivity.
• Ensure proper use, cleaning, and basic maintenance of laundry equipment.
• Monitor laundry chemicals, supplies, and linen inventory to minimize wastage.
• Maintain high standards of hygiene, health and safety, and chemical handling.
• Coordinate with Housekeeping and other departments to ensure timely linen and uniform requirements.
• Train and coach team members on laundry procedures, quality standards, and safe working practices.
• Report equipment breakdowns, linen shortages, damages, and operational issues to management.
• Ensure compliance with hotel SOPs and brand standards.

Skills

Leadership

Communication

Organizational skills

Team management

Pressure handling

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist®.

Job Description

Key Responsibilities

• Supervise and coordinate daily laundry operations and team activities.
• Ensure guest laundry, hotel linen, uniforms, and other items are processed accurately and on time.
• Monitor washing, drying, pressing, folding, and finishing standards.
• Inspect linen and uniforms for cleanliness, stains, damage, and quality.
• Allocate daily duties and monitor team performance and productivity.
• Ensure proper use, cleaning, and basic maintenance of laundry equipment.
• Monitor laundry chemicals, supplies, and linen inventory to minimize wastage.
• Maintain high standards of hygiene, health and safety, and chemical handling.
• Coordinate with Housekeeping and other departments to ensure timely linen and uniform requirements.
• Train and coach team members on laundry procedures, quality standards, and safe working practices.
• Report equipment breakdowns, linen shortages, damages, and operational issues to management.
• Ensure compliance with hotel SOPs and brand standards.

Qualifications

• Minimum 2-3 years of experience in a hotel laundry operation, preferably in a supervisory role.
• Good knowledge of laundry equipment, chemicals, linen handling, and finishing processes.
• Strong leadership, communication, and organizational skills.
• Ability to work under pressure and manage a diverse team.
• Previous experience in an international hotel brand is preferred.

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.