Assistant Laundry Manager

Fairmont Hotels & Resorts; Abu Dhabi; On-site; AED 112,000 - 167,000; Full time

Job summary

The Assistant Laundry Manager at Rixos Premium Saadiyat Island oversees daily operations of the hotel laundry and linen services, ensuring guest laundry, hotel linen, uniforms, and textiles are processed to the highest standards of quality, hygiene, and presentation for a luxury property.

Key responsibilities include supervising the laundry team, coordinating with Housekeeping and Engineering, maintaining stock levels, and enforcing safety, cost controls, and procedures across all laundry

Qualifications

• Minimum 3–5 years of laundry experience, preferably within a 5-star hotel or luxury hospitality environment.
• Previous supervisory or team-leadership experience in a hotel laundry operation.
• Strong knowledge of commercial laundry operations, linen handling, fabric care, and laundry chemicals.
• Good understanding of hygiene, health & safety, and quality-control procedures.
• Experience with industrial laundry equipment and basic troubleshooting.
• Strong organizational and communication skills.
• Ability to work under pressure in a fast-paced hotel environment.
• Good leadership, coaching, and team-management skills.
• Professional appearance and a strong commitment to guest service and luxury standards.

Responsibilities

• Assist the Laundry Manager in the overall management and daily operation of the hotel laundry department.
• Supervise and coordinate laundry team members, ensuring efficient workflow and high productivity.
• Monitor the washing, drying, pressing, folding, sorting, and distribution of hotel linen, uniforms, guest laundry, and F&B linen.
• Ensure all laundry is processed according to approved procedures, fabric-care instructions, and quality standards.
• Maintain high standards of cleanliness, hygiene, and sanitation throughout the laundry area.
• Conduct regular inspections of processed linen and uniforms to ensure they meet the hotel's quality and presentation standards.
• Monitor linen and uniform inventory levels and assist with regular stocktaking.
• Coordinate with Housekeeping, Rooms Division, Food & Beverage, and other departments regarding linen and uniform requirements.
• Ensure guest laundry and special laundry requests are handled accurately, promptly, and with appropriate care.
• Monitor the condition and performance of laundry equipment and report technical issues promptly.
• Assist with preventive maintenance schedules and coordinate with Engineering when required.
• Control the proper use of laundry chemicals, detergents, and other supplies while minimizing waste and costs.
• Ensure proper handling of damaged, stained, or lost linen and uniforms.
• Assist in preparing duty rosters, allocating daily tasks, and monitoring attendance and performance.
• Train, coach, and develop laundry employees on operating procedures, safety, hygiene, and quality standards.
• Ensure compliance with hotel policies, health and safety regulations, fire safety procedures, and environmental standards.
• Monitor departmental expenses and support cost-control initiatives.
• Maintain accurate records and prepare operational reports as required.
• Assist the Laundry Manager with audits, inspections, quality checks, and departmental projects.
• Step in and take responsibility for the department in the absence of the Laundry Manager.

Skills

Supervisory experience

Laundry operations knowledge

Organizational skills

Communication skills

Leadership

Tools

Industrial laundry equipment

Job description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Description

The Assistant Laundry Manager supports the Laundry Manager in overseeing the daily operations of the hotel laundry and linen services. The role ensures that all guest laundry, hotel linen, uniforms, and other textile items are processed efficiently and to the highest standards of quality, hygiene, and presentation in accordance with luxury hotel standards.

Key Responsibilities

• Assistthe Laundry Managerin the overallmanagement and dailyoperation of thehotel laundry department.
• Supervise and coordinatelaundry team members, ensuringefficient workflow andhigh productivity.
• Monitor the washing, drying, pressing, folding, sorting, and distributionof hotellinen, uniforms, guestlaundry, and F&B linen.
• Ensure all laundryis processed accordingto approved procedures, fabric-care instructions, andquality standards.
• Maintain high standardsof cleanliness, hygiene, and sanitation throughoutthe laundry area.
• Conduct regular inspectionsof processedlinen and uniformsto ensure theymeet the hotel'squality and presentationstandards.
• Monitor linen anduniform inventory levelsand assist withregular stocktaking.
• Coordinate with Housekeeping, Rooms Division, Food& Beverage, and otherdepartmentsregarding linen anduniform requirements.
• Ensure guest laundryand special laundryrequests are handledaccurately, promptly, andwith appropriatecare.
• Monitor the conditionand performance oflaundry equipment andreport technical issuespromptly.
• Assist withpreventive maintenanceschedules and coordinatewith Engineering whenrequired.
• Control the properuse of laundrychemicals, detergents, and other supplieswhile minimizing wasteand operational costs.
• Ensure proper handlingof damaged, stained, or lost linenand uniforms.
• Assist in preparingdutyrosters, allocating dailytasks, and monitoringattendance and performance.
• Train, coach, anddevelop laundry employeeson operating procedures, safety,hygiene, and qualitystandards.
• Ensure compliance withhotel policies, healthand safety regulations, fire safety procedures, and environmental standards.
• Monitordepartmental expenses andsupport cost-controlinitiatives.
• Maintain accurate recordsand prepare operationalreports as required.
• Assist the LaundryManager with audits, inspections, quality checks, and departmental projects.
• Step in andtakeresponsibility for thedepartment in theabsence of theLaundry Manager.

Qualifications

• Minimum3–5 yearsof laundry experience, preferably within a5-star hotelor luxury hospitalityenvironment.
• Previous supervisory orteam-leadership experiencein a hotellaundry operation.
• Strong knowledge ofcommercial laundry operations, linen handling, fabriccare, and laundrychemicals.
• Good understanding ofhygiene, health & safety, and quality-controlprocedures.
• Experience with industriallaundry equipment andbasic troubleshooting.
• Strong organizational andcommunication skills.
• Ability to workunderpressure in a fast-paced hotelenvironment.
• Good leadership, coaching, and team-managementskills.
• Professional appearanceand astrong commitment toguest service andluxury standards.

Additional Information

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding

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