Position Overview
The Laundry Supervisor role in Dubai supports daily laundry operations at an Accor hotel by ensuring efficient administration, linen control, staff coordination, and training, while maintaining service quality, cost control, and a positive work environment aligned with hospitality standards.
Job Details
- Country: UAE
- City: Dubai
- Industry: Hospitality
- Function: Laundry and Dry-Cleaning Operations
- Salary: 5000-7000 monthly (Market estimated)
- Gender: Any
- Candidate Nationality: Any
- Job Type: Full-time
Role Summary
The Laundry Supervisor is responsible for overseeing housekeeping laundry administration, monitoring linen flow, coordinating staff duties, maintaining records, and supporting training and compliance to ensure smooth, timely, and professional laundry operations.
Key Responsibilities
- Review logbooks daily and follow up on pending actions
- Conduct periodic checks of linen charts and pantries to ensure housework tasks are completed within the same day
- Ensure all linen and rewash items are returned promptly
- Check and report preventive maintenance requirements related to laundry operations
- Maintain daily housekeeping and production records accurately
- Rotate employees across tasks when operationally required
- Ensure sufficient stock levels of chemicals and required laundry supplies
- Maintain attendance records for laundry staff and support preparation of duty rosters
- Participate in monthly inventory counts and stock verification
Training and Human Resources Responsibilities
- Maximize team potential through structured training programs based on departmental needs
- Provide on-the-job training and close supervision to ensure consistent performance
- Foster a positive, respectful, and team-oriented work environment
- Take proactive action to address operational issues and unhealthy practices
- Ensure a workplace free from discrimination, harassment, and victimization
- Handle complaints of harassment or discrimination promptly and confidentially
- Treat colleagues and guests from all cultural backgrounds with respect and sensitivity
- Identify and manage issues that may lead to cross-cultural conflict or misunderstanding
Ideal Profile
- Previous experience in hotel laundry or housekeeping operations
- Strong organizational and administrative skills
- Ability to supervise, train, and motivate a diverse team
- Knowledge of linen control, chemical usage, and inventory practices
- Commitment to hygiene, safety, and hospitality service standards
Why Join Us
- Work within an internationally recognized hospitality group
- Develop supervisory experience in structured hotel operations
- Be part of a diverse and inclusive workplace culture
- Access growth and development opportunities across Accor hotels
About the Company
Accor is a world-leading hospitality group operating a wide portfolio of hotels and lifestyle destinations across luxury, premium, midscale, and economy segments. With a strong commitment to responsible hospitality, employee development, and inclusive culture, Accor provides meaningful career opportunities while delivering high-quality guest experiences worldwide.