Laundry Operations Supervisor

IHG Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Crowne Plaza Dubai Marina, part of IHG Hotels & Resorts, is seeking a Laundry Supervisor to join our team. In this full-time role you will supervise daily laundry operations, ensuring a steady supply of fresh linens for the hotel and overseeing the handling of guests' items in line with hotel policies.

The ideal candidate has at least 2 years' experience in a similar hotel role, strong communication skills, and the ability to lead a diverse team.

Qualifications

• Minimum of 2 years’ experience in a similar role in a four- or five-star hotel or comparable industry.
• Strong verbal and written communication skills.
• Ability to demonstrate teamwork across cultures and maintain high performance standards.

Responsibilities

• Supervise the picking up and delivery of in-house guest laundry.
• Oversee collection and delivery of outside guest laundry / dry cleaning.
• Ensure items are delivered punctually, accurately and professionally.
• Verify guest names, room numbers and laundry pieces; maintain price lists and logs.
• Oversee maintenance of laundry equipment and liaise with facilities manager as needed.
• Supervise the laundry team and allocate daily tasks.

Skills

Team leadership

Communication skills

Attention to detail

Multi-tasking

Customer service

Job description

Crowne Plaza Dubai Marina, part of IHG Hotels & Resorts, is seeking a Laundry Supervisor to join our team. In this full-time role you will supervise daily laundry operations, ensuring a steady supply of fresh linens for the hotel and overseeing the handling of guests' items in line with hotel policies.

The ideal candidate has at least 2 years' experience in a similar hotel role, strong communication skills, and the ability to lead a diverse team.