Last Mile Operations Training Specialist

Amazon UAE; Dubai; On-site; AED 112,000 - 167,000; Full time

Job summary

Amazon UAE in Dubai seeks a Learning Specialist to coordinate and deliver Operations Training across Last Mile teams. You will design and administer training programs, maintain records, and track learning performance to ensure compliance and safety.

The role involves creating digital content with Articulate 360, visuals with Photoshop, and ongoing performance improvement initiatives. The position requires strong facilitation skills, multi-site coordination, and the ability to balance priorities

Qualifications

• Experience delivering training across multiple sites or regions is advantageous.
• Ability to create engaging instructional content and distribute across platforms.
• Strong organizational skills to manage multiple training activities and timelines.

Responsibilities

• Coordinate and facilitate operational training programs for site employees and delivery partners.
• Deliver classroom or group training sessions for audiences up to 50 participants.
• Maintain training schedules, attendance, completion data, and compliance records.
• Ensure training remains current across assigned sites and roles.
• Track learner performance using learning curves and KPI indicators.
• Develop training materials, job aids, and presentations; create digital content.
• Prepare daily/weekly learning reports for leadership; present progress in calls.

Skills

Training and Development

Learning management

Operations training

Training facilitation

Articulate 360

Adobe Photoshop

Video editing

KPI reporting

Training documentation

Instructional content development

Tools

Articulate 360

Adobe Photoshop

Video editing

Learning dashboards

Job description

Amazon UAE in Dubai seeks a Learning Specialist to coordinate and deliver Operations Training across Last Mile teams. You will design and administer training programs, maintain records, and track learning performance to ensure compliance and safety.

The role involves creating digital content with Articulate 360, visuals with Photoshop, and ongoing performance improvement initiatives. The position requires strong facilitation skills, multi-site coordination, and the ability to balance priorities