Last-Mile Operations Lead: Continuous Improvement

Amazon; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Amazon Global Specialty Fulfillment (GSF) in Dubai is seeking an Operations Lead to manage end-to-end last-mile delivery operations across multiple sites. You will ensure attendance tracking and safety, motivate and coach associates, and report on performance to meet Amazon's standards.

This role requires at least 1 year of warehousing, logistics, or manufacturing experience, proficiency with Microsoft Office, and strong data-analytic skills to draw insights for decision-making.

Qualifications

• 1 year of customer-facing warehousing, logistics, or manufacturing experience.
• Experience with Microsoft Office products and applications.
• Experience in data analysis and the ability to interpret data to inform decisions.
• Bachelor's degree.

Responsibilities

• Manage daily end-to-end operations across multiple small sites; supervise last mile operations.
• Meet customer-facing metrics while maintaining cost targets and team safety/morale.
• Drive performance management and training development plans for riders.
• Improve delivery processes to achieve sustained performance gains.
• Conduct 4M and 5S audits at the delivery station daily.
• Stand-in for Area Manager.

Skills

Data analysis

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Amazon Global Specialty Fulfillment (GSF) in Dubai is seeking an Operations Lead to manage end-to-end last-mile delivery operations across multiple sites. You will ensure attendance tracking and safety, motivate and coach associates, and report on performance to meet Amazon's standards.

This role requires at least 1 year of warehousing, logistics, or manufacturing experience, proficiency with Microsoft Office, and strong data-analytic skills to draw insights for decision-making.