Lab Assistant - UAE National Innovation Lab

Amazon; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Amazon's Innovation Lab in Abu Dhabi invites a Lab Assistant to own day-to-day administrative operations, coordinate testing programs, and support vendor activities within the ACES team at AUH1. You will manage lab logistics, tracking assets, and maintaining documentation, while enabling smooth project execution across operations, safety, ergonomics, and MHE testing.

This on-site role requires strong MS Office skills, the ability to juggle multiple projects, and proactive communication with

Qualifications

• High school diploma or equivalent.
• Experience troubleshooting and documenting findings, or handling customer problems under pressure.
• Proficiency with MS Office (Word, Excel, PowerPoint) or similar office tools.

Responsibilities

• Administer multiple concurrent projects, ensuring milestones and timelines are met.
• Perform internal lab tests across Operations, Safety, Ergonomics, ACES, MHE, and quality domains.
• Identify, engage, and manage new vendors to build MEANs own vendor base for automation equipment.
• Serve as the lab coordinator for internal and external visits, ensuring a professional and safe lab environment.
• Maintain records, reports, and dashboards using Microsoft Office tools.
• Escalate issues proactively and communicate status to stakeholders.
• Raising, tracking, and managing purchase orders through internal procurement systems.
• Coordinating with internal teams and external vendors to support project deliverables.

Skills

Troubleshooting

Documentation

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Job Description:

Amazons Innovation Lab team drives Low Cost Automation (LCA) across the MEATR (Middle East, Africa and Turkey) region and beyond. Our portfolio spans low-cost automation projects, internal lab testing for Operations, Safety, Ergonomics, ACES, and Material Handling Equipment (MHE), as well as package quality testing.

As a Lab Assistant, you will own the day-to-day administrative operations of the Innovation Lab, ensuring smooth execution of testing programs, project logistics, and vendor coordination. This is an individual contributor role in ACES team, based at AUH1 Fulfillment Center in Abu Dhabi, UAE.

Core responsibilities

• Conducting internal lab tests across Operations, Safety, Ergonomics, ACES, MHE, and package quality domains
• Managing the labs administrative functions, including maintaining documentation, tracking assets, and organizing the lab workspace
• Providing logistical support for automation and innovation projects
• Raising, tracking, and managing purchase orders through internal procurement systems
• Managing the lab ticket queue and ensuring timely resolution of requests
• Tracking and communicating project status updates to stakeholders using Microsoft Excel, Word, and Outlook
• Coordinating with internal teams and external vendors to support project deliverables

Key job responsibilities

• Administer multiple concurrent projects, ensuring milestones and timelines are met
• Perform physical testing and evaluation of new equipment, tools, and materials
• Identify, engage, and manage new vendors to build MENAs own vendor base for automation equipment
• Serve as the lab coordinator for all internal and external visits, ensuring a professional and safe lab environment
• Maintain accurate records, reports, and dashboards using Microsoft Office tools (Outlook, Word, and Excel)
• Escalate issues proactively and communicate status to the Operations Integration team

A day in the life

You will start your day by reviewing the lab ticket queue and prioritizing tasks. You may conduct physical tests on new equipment in the morning, document results in Excel, and update the project tracker. After lunch, you might coordinate with a new vendor, raise a purchase order, and prepare materials for an upcoming lab visit. Throughout the day, you will communicate updates via Outlook and ensure the lab space is organized and safe. You will collaborate closely with technicians, project team members, and external partners - managing competing priorities, solving problems on the fly, and meeting tight timelines. Flexibility to be on call for emergencies and work shifts as required is essential.

About the team

We are the Innovation Lab team, working on Low Cost Automation for the MEATR region and beyond. Our mission is to design, test, and deploy innovative solutions that improve safety, quality, and efficiency across Amazons fulfillment network.

Basic Qualifications

• High school diploma or equivalent
• Experience troubleshooting and documenting findings, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint), or experience with Microsoft office tools like Word, Excel, Outlook, and OneNote

Preferred Qualifications

• Bachelors degree or above in a STEM field (Science, Technology, Engineering, Mathematics)
• Experience in material handling equipment (MHE) or automation environments, or experience with Six Sigma tools and Lean techniques

Inclusive Culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.