KPI-Driven Operations & Strategy Manager

Rookie Ninja; Dubai; In loco; AED 300.000 - 500.000; Tempo pieno

Descrizione del lavoro

Rookie Ninja seeks an experienced Business Operations Manager to oversee and optimize day-to-day activities across sales, supply chain, finance, customer service, and admin functions. The role aims to drive operational efficiency and support strategic growth initiatives in a fast-paced UAE environment.

The ideal candidate will have 5–8+ years in senior executive support or business management, strong CRM and reporting capabilities, and a proven track record in cross-functional collaboration.

Competenze

• CRM systems proficiency and adoption across departments.
• Experience designing and tracking KPIs for Sales, Product, and Operations.
• Strong stakeholder management and follow-up skills.
• Ability to synthesize data into actionable management insights and dashboards.
• Basic budgeting, forecasting, and accounting awareness.

Mansioni

• Assist the GM in business planning, execution, and performance tracking.
• Prepare high-level management reports, dashboards, and data-driven insights.
• Design and track KPIs across Sales, Product, and Operations.
• Lead follow-ups on strategic targets and cross-departmental action items.
• Coordinate with leadership to ensure all teams meet business goals.
• Manage CRM accuracy and process improvements.
• Support budgeting, forecasting, and basic accounting analysis.
• Facilitate internal communication and represent the GM in key meetings.

Conoscenze

CRM Systems

KPIs

Stakeholder Management

Data-driven Reporting

Budgeting Basics

Descrizione del lavoro

Rookie Ninja seeks an experienced Business Operations Manager to oversee and optimize day-to-day activities across sales, supply chain, finance, customer service, and admin functions. The role aims to drive operational efficiency and support strategic growth initiatives in a fast-paced UAE environment.

The ideal candidate will have 5–8+ years in senior executive support or business management, strong CRM and reporting capabilities, and a proven track record in cross-functional collaboration.